ACH Specialist Cover Letter

In response to your job posting for ACH specialist, I am including this letter and my resume for your review.

In the previous role, I was responsible for high-level customer service, analysis, issue resolution and support to consumers, businesses, and internal customers, including Financial Centers and the Call Center, on ACH receipt and origination services.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Thorough knowledge of various operations in the ACH area
• Work Coordinator experience preferred
• Intermediate knowledge of Microsoft Word, Excel, email and familiarity of Kirchman Bankway system
• Flexible and adaptable attitude toward work schedule (some holiday coverage)
• Working knowledge of ACH Federal and State regulations
• Bank operations knowledge preferred
• Prior Financial Services
• Willingness to attain product knowledge

I am excited to be applying for the position of ACH specialist. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for remote and on-site training to clients using online banking for services such as ACH payment initiation, Wire Payment initiation, administration, stop placement, check inquiry, and balance reporting.

Please consider my qualifications and experience:

• Experience with Fiserv Premier Software beneficial
• Experience with Fiserv PEP+ beneficial
• Intermediate knowledge of Microsoft Word, Excel, Outlook and familiarity Bankway is helpful
• Solid understanding of applicable financial institution policies and procedures
• Knowledge of federal and state banking regulations
• Working knowledge of federal and state regulations regarding EFT activity strongly preferred
• May be called upon to mentor a new associate
• Handles escalated issues and resolution needs

I would like to submit my application for the ACH specialist opening. Please accept this letter and the attached resume.

Previously, I was responsible for customer service, issue resolution and support to consumers, businesses, and internal customers, on matters involving ACH receipt and origination services.

Please consider my experience and qualifications for this position:

• Expert knowledge of accounting, balancing, Clearing House procedures, banking and electronic payment processing
• AAP Certified / PEP+ Expert
• Notify affiliates of errors and exceptions
• Disperse notices to clients of ACH activity
• Fiserv Premier core system and PEP+ experience preferred
• Team-oriented, sense of humor, winning attitude!
• Previous ACH experience
• Analytical/problem solving/research skills

I submit this application to express my sincere interest in the ACH specialist position.

In my previous role, I was responsible for bank and customer support for all ACH-related products, to include ACH, ARC, RCK Cash Concentration, Debit Filters, EDI Reporting, ACH Return Reporting, Repurchase Agreements and Fed Funds investments.

My experience is an excellent fit for the list of requirements in this job:

• Proficient computer skills including Microsoft Office (Outlook, Word & Excel)
• Strong knowledge of Regulation E, NACHA rules, OFAC, BSA, AML and CIP
• ACH balancing experience
• Knowledge of Payment Services policies and procedures or other relevant banking operations experience is preferred
• High School Diploma or equivalent education from a technical or trade school
• Good written and verbal communication skills, telephone skills
• Knowledge of MS Office Suite products with strong proven skills in Excel and Outlook skills
• Posseses knowledge of basic accounting principles

I would like to submit my application for the ACH specialist opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for outbound training and technical support for new clients and continuing education for existing users with regard to Online Banking, ACH Origination, Wire Transfer, Remote Deposit, etc.

My experience is an excellent fit for the list of requirements in this job:

• Determines Level 3 escalation, if necessary
• Knowledge of Cash back ground will be an added advantage
• Experience processing domestic transactions
• Be a team player, work with and for each other
• Working Knowledge of ACH & international payment conventions & practices is preferable
• Experience and/or knowledge of Pep+ ACH system preferred
• In-depth knowledge of Payments Industry
• Software - Proficiency in MS Office Suite, Outlook and Intermediate to Advanced Excel skills