Successfully designed and developed innovative content for external clients, to enhance the experience of a global audience. Demonstrated proficiency in aligning projects with client branding standards. Extensively utilized Adobe Photoshop, Adobe Illustrator, Vyond, and Articulate Storyline to deliver high-quality content across various initiatives.

Selected achievements:

• Successfully introduced localization strategy to support a global audience within the first month, resulting in enhanced profit margins and greater global acceptance.

Successful in designing and developing new content for Spotify Advertising Academy, as well as refreshing existing materials, to support and educate a global audience on advertising with Spotify, in line with company branding. Extensively utilized Adobe Photoshop, Illustrator, Intellum Exceed, Evolve, Figma and HTML for various projects.

• Successfully boosted program awareness and industry knowledge among a global audience by 68% within 6 months, resulting in enhanced profit margins and greater global acceptance.

• Enhanced program awareness and industry knowledge within the organization by 54% over 6 months, resulting in increased profit margins and improved talent acquisition.

• Successfully boosted employee recognition and enhanced the sign-up rates for our content by 82%.

• Created several digital toolkits using Adobe Illustrator to broaden the reach of product knowledge to our global partners, which led to an increased adoption rate of platform use by 61%.
• Designed e-learning using Adobe Photoshop and Illustrator, replacing screen captures with adaptable designs. This approach increased alignment with product changes, leading to faster development.

• Designed and produced e-learning courses utilizing .HTML and Adobe Captivate, resulting in a 56% reduction in the time users need to complete training.

• Enhanced the expertise of our sales organization by 47%, resulting in increased profit margins.

• Enhanced learning engagement and product awareness by 74% through careful analysis and strategic design.

• Raised program awareness within the organization by 60%, resulting in decreased attrition rates.

As a Training and Global Learning Professional at Amdocs, I've innovatively redesigned and delivered instructor-led CRM courses, enhancing their layout and effectiveness. I've also introduced modern learning tools like Interwise and Camtasia, significantly broadening our training reach and efficiency.

As a Training and Learning Professional, I specialized in delivering instructor-led APR software training, enhancing user interfaces, and implementing modern methods like Camtasia, MSLive, and WebEx to expand our audience reach. I also updated training resources using XML and developed plans for efficient system rollouts.

As a Training and Learning Professional, I designed and delivered instructor-led training on MLS Search Tools and related software to both staff and end-users. I initiated new web tools courses and workshops to increase software adoption and refined the curriculum for Real Estate software applications, also developing branded training materials.

As a Training and Learning Professional, I specialized in creating and delivering FNIS software training to IT staff and end-users, and provided technical support and quality assurance. I also revamped the training curriculum, designed branded materials, and established a train-the-trainer program to broaden our training impact.

As a Training and Learning Professional, I specialized in creating and delivering targeted instructor-led training for development teams on Oracle Applications, focusing on SQL and Quest Software tools. My approach involved conducting client needs assessments to tailor training that enhanced performance and promoted the use of Quest Software tools.

As a Training and Learning Professional at PowerVision Corporation, I developed and delivered training programs for clients including Motorola and MentorLabs. My role involved creating e-learning courses using JavaScript and HTML, and designing simulation training tools for remote access audiences, notably for the Cisco Certified Network Professional exam preparation.

As a Training and Learning Professional, I focused on user training and support for Home Mortgage software, mastering the Progress language for application customization and solution delivery. Additionally, I trained Loan Originators in new software for seamless integration of loan applications into existing processing systems.

As a Learning Professional, I facilitated mortgage software setup and evaluated new tools for enhanced efficiency. Additionally, I designed a training curriculum for new hires and up-skilled existing staff on new applications, reporting, and software updates.