WILLIAM SHEPHERD
FX Consultant
Summary
Core Competencies
Business transformation - experience transforming a basic treasury function from a loss-making operational process into a business unit generating $4.5 million in revenue per annum
Managing multi-disciplinary teams, cross-border leadership - a strong leader with experience attracting, leading and developing high-performing global teams with an emphasis on collaboration to drive continual improvement
Systems and process creation, evaluation & redesign - extensive experience using data to automate business processes with significant bottom-line impact across multiple fields
Strategic planning - proven track record in delivering long-term visions through a combination of effective analysis, accurate diagnosis of complex issues, along with effective decision making
Contract development and negotiation - a wealth of experience in acquiring new business partners across multiple fields, from initial discussions to delivery
Stakeholder Management - open communication style with proven ability to engage with a multitude of stakeholders including CEOs, boards, senior executives, business partners, customers, regulators, vendors, auditors, and professional services firms
Experience
Consultant
Monks Consulting
Current piece of work is to implement a full Treasury management system and process overhaul, along with refinement and growth of an offshore banking unit, for a global company.
As Product Owner, refined scope and statement of work, negotiating an AUD 70k reduction in costs.
Director of Operations
Earlytrade / Sydney
Earlytrade enables large corporates to pay their suppliers early in exchange for a discount, via an ERP integrated, market- based platform.
Successfully oversaw business operations including Sales, HR, Risk, Marketing, and Procurement.
Development and refinement of systems and processes allowed all functions of the business to operate, and grow rapidly in a sustainable manner.
Established a results-oriented, engaged, multi-disciplinary team empowered to drive their own success and positively collaborate.
Major Accomplishments:
Built a B2B sales and service function from the ground up, enabling the company to monetise and grow our book by an average of 68% MoM
Achieved consistent monthly turnover growth, along with revenue, whilst ensuring a positive growth in Jaws ratio
Designed and implemented a full suite of policies and frameworks to guide all functions of the business
Created a scalable multi-channel client service function across phone, email, chat, and SMS, with a focus on lowering cost-to-serve and increasing scale
Global Head of Treasury
OFX Group / Sydney
ASX listed international payments business with operations in 7 countries and $21 billion annual turnover.
Directed all market and trading operations group-wide, with creation and execution of a global treasury policy spanning six geographies.
Managed annual trading flows exceeding AUD25bn across spot FX, forward contracts, NDFs, swaps, OTC options, term deposits, alongside multiple cash products and financing facilities.
Developed a panel of 10 global correspondent banking relationships encompassing commercial, transactional, credit, compliance, regulatory, and product issues. This sat alongside on-boarding new correspondent banking partners including prudent negotiation of pricing and contract terms, ISDAs, and financing facilities.
Recruited and trained a global team, fostering an open culture of continuous improvement. Setting of KPIs and performance management to provide bottom-line outcomes. Timely delivery of Board and Executive reporting for all treasury functions.
Collaborated with our marketing team and writers to act as a media spokesman for the group across multiple media channels. Coordinated execution of global pricing policies and accurate pricing of risk. Facilitated markets education across the wider business to foster engagement.
Major Accomplishments:
Designed and launched a 24/7 trading model (from 24/5), improving client engagement and adding a further 6-10% uplift to EBIT.
Delivered swift process change and people management (across dealing, service, banking, treasury, and marketing) to lead OFX through the Brexit vote Black Swan event - delivering record monthly net revenues.
Treasury prior to my appointment was a loss-making business function, costing 2% of annual revenue. This now provides an uplift of over 4% of annual dealing revenue.
Slashed net costs through an upgrade of all trading platforms, and implementation of a new rate feed system for the group following an extensive procurement and negotiation process.
Treasury Manager
OFX Group / Sydney
Developed treasury into a standalone function by delivering the necessary systems upgrades to fuel the growth alongside appraisal and overhaul of all current procedures. Cultivated fruitful relationships with a panel of correspondent banking partners.
Led management of all FX (translation & transaction), liquidity, interest rate, and counterparty risks. Structured and nurtured a new global trading team to deliver support to the business and ensure 24-hour market coverage for our stakeholders.
Major Accomplishments:
Transitioned the business to new pricing systems, increasing EBIT and adding scale.
Collaborated closely with our marketing and PR companies to promote the OFX brand, with opinion pieces published in the AFR, BBC, Huffington Post, NY Times, The Herald, SmartCompany.
Senior FX Dealer - Head of HNW Desk
OzForex / Sydney
Dealing FX on behalf of a portfolio of HNW clients. C reated a new desk structure for servicing private HNW clients focusing on efficient service provision and a differentiated client experience.
Major Accomplishments:
Created a new service and feedback model to ensure conversion of expressions of interest to revenue. This involved management of stakeholders across business lines and geographies.
Authored new process to manage concurrent large share sales for multiple clients
Education
University of Durham
BA, Business 2
2005 - 2008
BA Business 2:1 with Honours
University of Durham
Major Modules:
- Financial Markets, Risk Management, & Quantitative methods
- Macroeconomics and International Finance
- Strategy and International Business
- Corporate Governance, Business Creativity, and Organisational Change
Dissertation: UK Financial Regulation: Case Study of Northern Rock - Graded 1st class
- Examined the Tripartite regulatory structure of the UK's financial system, it's relationship with the media, and role in the Northern Rock crisis
- Analysis of UK deposit insurance scheme, versus that of other G10 economies
Skills
