Tamara McLemore

Tamara McLemore

Senior Project Manager

Atlanta, GA
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Summary

Certified Project Management Professional (PMP)

Experience

2018 Aug - Present
Senior IT Project Manager & Product Owner (Consultant)
Randstad USA

Budget: $1M Team Size: 8 team members

  • Plan and manage business processes and technology requirements for new Benefits, Payroll, Billing, Field Operations and HR PeopleSoft integration.
  • Partner with project sponsors, product owners and key stakeholders to define project scope, plan and success measures.
  • Capturing and prioritizing the lines of business needs and IT requirements to achieve operational efficiencies with business processes.
  • Work with internal and external IT and functional subject matter expertise to design and develop software integrating applications.
  • Track and control changes to scope, schedule, budget, risks and project timelines and business implementation.
2015 Mar - 2018 Apr
Senior IT Project Manager (Consultant)
Delta Air Lines

Drove and led the setup of the newly formed Delta Air Lines Wholly Owned Subsidiaries: Delta Material Services and Delta Flight Products whose missions are to drive new flight product introduction to the industry and acquire significant market share.

IT Project Budget: $13.7M Team size: 10 IT involvement areas, 40 plus resources in the US and India

● Partnered with the Founding Subsidiary Members to determine the best products and solutions for operation, sales, engineering and finance to support Delta's competitive edge.

● Prepared and presented Business Cases to the Senior Leadership Council that defines clear sales goals, revenue, payback period and benefits for approved Capital Project Budgets.

● Initiated and gathered IT involvement project estimates: Resources, Hardware, ERP Software, Maintenance, 3rd Party Vendors, Legal and Supply Chain.

● Implemented Delta's IT Shared Services that included SAP, HR, Engineering Solutions and IT Network Infrastructure: Switches, Circuits, Telecommunications, WIFI, Security, etc.

● Business Implementation: Identified, managed implemented business readiness team activities and deliverables for end users.

● Worked with team to determine the strategic approach and techniques to apply to the project using both Agile and Waterfall methodologies.

● Reported project status, facilitated steering committee meetings, maintains the PPM (Project and Portfolio Management Center) System to track forecast, enter/approve hours, manage budget and work plan to assign resources to project.

● Tracked and controlled changes to scope, schedule, budget, risks and project timelines and business implementation.

2014 Apr - 2014 Nov
Senior Project Manager, Global PM Organization
BCD Travel

Initiated and drove client project planning activities such as SOW, WBS, Project Change Control, Communication Management and regular project status reporting for the Deloitte's mobile and on-line booking tool (GetThere) project.

Budget: $5M Team Size: 15 team members

Outcome: Managed critical path tasks and successfully implemented key deliverables eliminating project delay.

● Planned and executed Deloitte's scope, while managing 3rd party travel vendors to ensure on schedule project deliverables.

● Drove metrics ensuring forecasts were met and to ensure clients account retention.

● Managed and tracked implementation of airline, hotel, rail and car vendors' functional specifications, design and solution to final successful testing results.

● Scoped and managed Request for Enhancements (RFE's) for Mobile Air Flight Stats including multiple Air search results display, travel arranger, itinerary management, fare breakdown(restricted/exchanges), seat maps and assignments (code share) calendar auto synch.

● Developed and delivered project deck to executive team including VP's & CIO.

● Identified and initiated demo presentations of feature mobile applications with client stakeholders (internal and external) on potential risks and the impact to resolve issues.

2009 Feb - 2014 Feb
Project Manager Telecommunications Specialist
U.S. General Services Administration

Planned, executed, and managed Government agencies hardware and software applications projects within the triple constraints of delivering on time, within budget and scope.

Contract Officer Technical Representative (COTR)

Translating complex technical requirements completing the full acquisition process. Pre-

Bid, Bid, Proposal Management and contract terms and conditions.

Budget: up to $15M Team Size: 12 members

Government Client Snapshot: Department of Veterans Affairs, National Park Service, Department of Interior, Homeland Security, Nuclear Regulatory, FAA and DOD

Outcome: Fast-tracked project tasks reducing 3 months off project schedule resulting in a decrease budget of $3M.

● Selected as preferred project manager for multimillion-dollar Department of Veterans Affairs Hospital telecommunications infrastructure projects. Responsible for full Lifecycle from requirement gathering, initiation, planning, executing, monitoring and closeout phases.

● Implemented hospitals, pharmacy, emergency room and clinics hardware and software technology. Locations included V.A. Tuscaloosa, AL; Fayetteville, NC; and Biloxi, MS.

● Mitigated financially penalizing risk, executed Federal contractual project schedules which resulted in repeat business.

● Responsible for client business development, extensive planning from pre-sales, documenting functional business requirements, fit/gap assessments, developed statement of work (SOW) quality assurance surveillance plan (QASP) and milestones to deliver agreed upon deliverables.

● Identified procurement objectives, developed acquisition plans (RFP), performed analyses of elements of cost while making competitive range determinations of bids with 3rd party vendors.

● Conducted pre-bid conferences, performed comprehensive proposal evaluations and technical recommendation for source selection of Government awarded contracts on behalf of client agencies.

2008 Sep - 2009 Jan
Project Manager (Consultant)
Sara Lee

Proactively managed inventory based on historical data and future projections condensing schedule by reducing transportation and delivery time.

Budget: $7M Team Size: 8 Team Members

Outcome: Efforts resulted in a reduction of client penalties (30, 60, 90 days) by proactively implementing SAP reporting structure.

● Created and managed project timelines, identified project resources, and managed all product releases.

● Performed comprehensive audits to identify, eliminate over storage, control cost, forecast and inventory data resulting in significant cost savings.

● Responsible for expanding SAP reporting structure across multiple business lines, FICO, MM and SD modules which resulted in cost saving practices through inventory on hand, usage trends, supply chain and transportation data.

● Identified as cross-functional expert in planning and executing data conversion activities performing fit/gap assessments of functional requirements.

● Facilitated user acceptance testing (UAT), integration and training of new releases of SAP modules to end users.

2003 Sep - 2007 Oct
Mortgage Broker, Principal
LoanQuest LLC

Originated new and existing residential loans with an excess volume of $4.5 million yearly.

● Gathered essential documentation and evaluating complete loan packages for credit worthiness, adequate income (DTI), clear title, compliant appraisal and personal assets.

● Shopped loan packages to various lenders obtaining the best program/terms/product for each individual client.

● Exceptional customer satisfaction and highly successful real-estate partnership resulting in an 85% referral base business.

1999 Apr - 2003 Aug
Project Manager
Ericsson / Atlanta, GA

Education

2011
George Washington University
Certificate, Project Management

George Washington University Master Certificate, Project Management

Washington, DC July 2011

2003
American InterContinental University
Master of Business Administration, Technology Management

American InterContinental University, Master of Business Administration, Technology Management

Atlanta, GA August 2003

1997
Xavier University
Bachelor of Arts, Mass Communications

Xavier University, Bachelor of Arts, Mass Communications

New Orleans, GA May 1997

Skills