Saira S George

Saira S

Customer Experience and Procurement Manager

Mountain View, CA
Message
Connect
Profile:

Summary

Accomplished and versatile management leader with in-depth experience defining, designing, and implementing critical projects aimed at enhancing customer experience and communication between internal and external teams. Keen attention to detail and unparalleled work ethic. Exceptional proven success in enhancing organizational competitive edge through strategic research and innovation.

Experience

2014 Jan - 2017 Apr
Manager Contract Administration
VIRGIN AMERICA / Burlingame

Key collaborator on small procurement team overseeing sourcing, contracting (e.g. Requests for Proposal, and negotiations), and cross-functional support for key maintenance, IT, Catering, and In-Flight projects.

Advise business units regarding supplier issues and contract compliance. Develop clear RFP process and maintain adherence by communicating requirements throughout business units.

Key Accomplishments:

✓ Enhanced transparency throughout contracting process while simultaneously improving stakeholder buy-in and participation.

✓ Achieved highest Procurement team fundraising total companywide in support of charity partner.

✓ Ensured supplier metrics are adhered to.

✓ Supported the consolidation and porting effort of the contracts maintained by Virgin America during the merger with Alaska Airlines.

Education

2009
North Carolina State University
Master of Business Administration, Supply Chain Management and Finance

Master of Business Administration: Supply Chain Management and Finance

North Carolina State University, Raleigh, NC May 2009

1998
College of Engineering
Bachelor of Technology, Computer Science and Engineering

Bachelor of Technology: Computer Science and Engineering

College of Engineering Trivandrum, Kerala 1998

Skills