Nhi Yen

Nhi Yen

"If luck doesn't come to you, make it yourself"

Kuala Lumpur, Malaysia, MY


01 year in Sales Support/ Customer Service role.

Senior in Trust in Safety (Digital Content Reviewer) field

Work hard - Play hard "If luck doesn't come to you, make it yourself"


2018 Apr - Present
Senior Analyst/ Trainer
Accenture / Kuala Lumpur

1. Advertising Monetization Project (Junior)
- Understand the content performed in the videos
- Review videos based on the defined Policies and Procedures
- Identify improvement opportunities in work flow and suggest solutions

2. Shopping Product Review Project (Senior)
- Understand the product marketing on the platform.
- Review products based on their own marketing purposes following Policy and Procedures.
- Suggest solutions and ensure the quality internally.

- Conduct trainings for newbies

2017 Apr - 2018 Apr
Personal Assistant
ActionCOACH Hanoi West / Hanoi
- Responsible for assisting the Executive Director in daily operation.
- Arrange and attend meetings, prepare meeting minutes, follow up on matters raised in meetings.
- Compile managerial reports, meeting presentations, industry news and insights.
- Maintain communication and contacts, mail and phone, reminders.
- Translate English - Vietnamese and reverse.
- Undertake special assignments, add-ons functions and related duties as and when required
- Maintain strict confidentially and interact professionally with all levels of internal and external personnel.
- Support Marketing Team (if any) – The team was being developed


2013 - 2017
Academy of Finance
Bachelor of Economics

Bachelor Degree of Economics

GPA: 3.42/ 4.0 - Very good