Michael Demers
Information Technology Executive
Summary
Vice President / Director, IT
Broadly diversified IT professional who has consistently demonstrated leadership, superior business acumen, and command of technology to align people, processes, systems & data to drive attainment of business objectives.
Summary
- 15 years of progressive leadership experience in enterprise scale technology roles culminating in global accountability for business applications, data management and IT PMO at a Fortune 1000 company.
- Exceptionally strong planning, portfolio management, PMO and governance (Stage Gate) experience. Developed and implemented in multiple companies.
- Delivered dozens of enterprise scale application and data projects, leveraging software technology as a strategic enabler to deliver business value.
- Extensive business experience achieved via early career roles in diverse business disciplines: Channel Sales, Product Management, Engineering, and Manufacturing. 50% of career tenure was in those roles.
- Consistent achievement of corporate goals by forging trusted relationships with business partners, vendors and IT solution teams. 10+ years of providing enterprise projects to executive level business clients.
- Visionary and innovative change agent with ability to challenge and drive organizations to new levels.
- Outstanding recommendations (LinkedIn) and supervisor/subordinate/colleague recognition for leadership, results, business partnership, vision/strategy, integrity, building teams, coaching.
Experience
Technology Consultant
Self employed
2016 - Present
- Consulting in tactical roles as I search for permanent employment. Current assignment (10 months) is Project Director for Microsoft Dynamics 365 ERP implementation for Gigamon. Accountable for overall project success & PMO. Project scope: Order to cash, record to report, procure to pay, forecasting, Inventory management a dozen integrations.
Vice President, Business Systems and PMO
SunEdison
- Provided executive level leadership for IT Business Applications and Data Management, globally. Directly managed 25 employees and $10M department budget. Matrix managed 120 project personnel and $19M client funded budget.
- Transformed business relationships from broken to trusting; rebuilding IT credibility and productivity.
- Partnered with VP of FPA to lead strategic Financial Transformation project (lead to cash). Turned around failing EBS R12 and Hyperion implementations, completing launches: Reorganized project leadership, replaced SI vendor, instituted new project reporting processes and increased IT staff accountability.
- Implemented PMO, governance and portfolio management process decreasing total cost of ownership of IT systems while increasing on-time delivery of projects.
- Restructured IT vendor base from various small job shops to strategic, global Systems Integrators. Achieved reduction of blended rates by 20% while raising vendor productivity.
- Built out Data Management organization from nascent state to significant enabler of Business Intelligence. Re-scoped and restructured master data management program. Created strategic roadmap for data management projects and operations.
- Key Technologies: Oracle EBS and Hyperion, NetSuite, Oracle Fusion Human Capital Management, SharePoint, Jive, BOX, Enterprise Data Warehouse (AWS), Business Intelligence (Tableau), Master Data Management.
Managing Partner and Founder
Nuvola - Information Technology Services Start-Up
Leader of systems integrator founded to provide enterprise class SaaS s/w to SMB businesses
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Earned NetSuite Solution Provider Certification, enabling authorized sale and support of NetSuite services and products.
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Built business process analysis documentation practice. Led process transformation business restructuring services.
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Built effective on-shore/off-shore hybrid delivery team to create sustainable competitive advantage.
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Delivered multiple new NetSuite ERP/CRM instances.
Director, Customer Applications and PMO
SunPower
- Business client management, delivery and service/support of IT systems for CRM, external/internal websites, partner portal, partner support applications, enterprise content management and business intelligence.
- On-time and on-budget transformation of multiple instances of existing CRM systems into a single enterprise wide Salesforce.com system. Increased sales team satisfaction 40% and adoption 60%.
- Delivered Force.com implementations of partner portal and on-line ordering systems cutting partner management costs by 15% while raising partner satisfaction.
- Designed and implemented IT governance and portfolio management process. Drove creation and maintenance of executive level IT portfolio/roadmap. Facilitated executive IT steering committee (quarterly reviews) on behalf of CIO.
- Transformed Residential business unit from using primarily silo'd lightweight applications to a portfolio of enterprise class robust applications with consistent 90-day deliverables.
- Partnered with corporate marketing to deliver complete re-write of SunPower external website. Directed transition to Fatwire CMS platform from in-house custom system.
Multiple Director Level
Cisco Systems / San Jose
Director, Enterprise Data Solutions Group
Led the direction of enterprise data management at Cisco: definition and implementation of data governance and data quality, consolidation of master data sets and development of data management processes and tools.
Prior Jobs at Cisco:
Director, Operations, Cisco.com
Directed production systems, content & data operations and QA for Cisco’s web site.Managed $30M budget and 130 person headcount administration for overall department.Created and led Project Management Office, portfolio management process and outside services/off-shore processes.
Director, Sales Applications, Worldwide Channels
Business definition, development and support for all web applications, databases and web content supporting Worldwide Channels Sales. Directed development of 15+ large scale applications.
Senior Product Manager, Worldwide Channels
Created and implemented concept of Channel Product Management.
Product Line Manager, Access Servers:
Definition, development and support of Cisco Access Server product line
- Took product line from 0% market share to #2 market position and from $0 revenue to $150M run rate.
Education
University of Connecticut
MBA
University of California at Santa Cruz
Misc coursework
Additional Coursework: University of California at Santa Cruz
Principles of S/W Engineering, Introduction to UNIX, C Programming, Introduction to Client Server Architecture, Network Architectures and Technologies, Structuring and Controlling the S/W Development Process.
University of Connecticut
Bachelor of Science in Electrical Engineering, Electrical Engineering
University of Connecticut - Bachelor of Science in Electrical Engineering - Storrs, Connecticut
Skills
