Jennifer Loshaw

Jennifer Loshaw

ED Professional

Denver, CO
Profile:

Summary

Experienced professional with a demonstrated success working in tourism and nonprofit management. A creative problem solver skilled in Operations Management, Marketing, Staff and Volunteer Management, Public Speaking, Customer Service and Project Management.

Proven track record providing inspiring leadership with a dedicated work ethic and always exhibiting professional integrity and a genuinely positive demeanor.

Experience

2019 Mar - Present
ED
Civica Associations Conferences & Exhibitions / Denver, CO
2018 Oct - 2019 Feb
Project Manager
Miles Partnership / Denver, CO

● Plan, execute, and close jobs for a number of print media tourism guides for various clients across the US

● Coordinate team and client meetings

● Manage client communication

● Troubleshoot client and team concerns and provide educational opportunities when possible

● Build comprehensive work plans for project completion

2013 Aug - 2018 Oct
Guest Services Manager
City of Montrose Office of Business and Tourism / Montrose, CO
  • Plan, execute, and close the 2014-2018 Official Montrose Visitors Guide, itinerary brochures and a Regional Recreational Access Map
  • Build comprehensive work plans for project completion
  • Develop sustainable operations for the Visitor Center and a revenue generating gift shop
  • Successfully restructure marketing, cash handling and event coordination for Montrose Bucks
  • Host up to 60 international travel FAMs
  • Develop statistical audit reports on inventory management and visitation growth
  • Write RFPs and partner contracts
  • Manage bills payable to the OBT and the guest services budget ($125,000)
  • Plan and manage a number of large special events and city parades (attendance cap 10,000)
  • Launch, recruit for a volunteer program
  • Create guidelines and budget for a city-wide Special Event Grant Support Program ($5,000)
  • Work closely with employees to improve work relationships, build morale, and increase productivity and retention
2011 Jan - 2013 Jan
Public Relations and Marketing Coordinator
Ridgway Area Chamber of Commerce / Ridgway, CO

● Plan and execute and close the development of the Ridgway Visitors Guide

● Coordinate and manage the marketing budget ($40,000)

● Managed the weekly eblast/member communication

● Managed marketing research, statistical analysis, compile reports, and budgets

● Managed social media updates and growth

● Developed website improvement strategies

● Served as chamber representative at conferences and regional meetings

2008 Jan - 2011 Jan
Executive Director
Ouray Chamber Resort Association / Ouray, CO

● Fiscally responsible for yearly budget ($450,000)

● Restructure the Visitors Guide process and complete website improvements

● Build comprehensive work plans for project completion

● Develop a series of special events and programs to increase visitation to the city

● Manage marketing contracts, research, statistical analysis and reports

● Expand hours of the visitor center to capture more overnight guests: 35,000 annual visitors

● Supervise and recruit 30 + volunteers and 8 staff

● Restructure the annul jeep raffle which experienced a 10% growth rate as a result

● Serve as chamber representative at conferences and regional meetings

2007 Jan - 2008 Jan
Director's Assistant/ Marketing Director
Animas Museum / Durango, CO

● Develop public relations strategies

● Website maintenance

● Improve marketing outreach with low cost opportunities

● Assist with special event and exhibition coordination

● Serve as museum representative at conferences and community events

2006 Jan - 2007 Jan
Co-Director
Ouray County Historical Museum & Research Center / Ouray, CO

● Manage public relations, outreach and marketing

● Curate exhibits

● Develop collaborative fundraising events resulting off-season fundraising and increased visibility in the community

● Develop a digital photo archive of images and collections guidelines

● Serve as museum representative at conferences and community meetings

Education

2004
Savannah College of Art and Design
MFA, Fine Arts

● 2004: MFA Fine Arts, Photography, Savannah College of Art and Design, GA

1999
University of Montevallo
BFA, Photography

● 1999: BFA Photography, communications minor, University of Montevallo, Al

Savannah College of Art and Design
MFA Photography

Skills