Francisco Eduardo Alfaro

Operations Specialist & Project Manager

Sausalito, CA
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Summary

KEY SKILLS

• Tech-savvy and ability to learn new concepts and software applications quickly.

• Design and application of Integrated Marketing and Communication campaigns

• Experienced event manager for large international events

• Media Campaign design for TV, radio, print, and alternative media

• Strong attention to detail and management skills

• Proficient in Microsoft Office Suite, Outlook, Lotus Notes and Publisher, BOX. Financial

Software's: Advisor Compass, Contact Manager, OST, Morningstar, Annuity Net, Naviplan and

Thomson ONE brokerage platform.

• Bilingual English/Spanish

Experience

2010 May - Present
Operations Specialist Project Manager
Ameriprise Financial / San Francisco

Leading national financial planning company

• Developed and implemented 18 Marketing and PR events (educational workshops and philanthropic events) to strengthen customer loyalty and grow client base

• Lead weekly marketing meeting to motivate team and discuss strategies for client acquisition

• Manage and implement all advertising activities, including newspapers, magazines, websites,

and web banners, and obtaining sponsorship ad space for philanthropic events

• Work with compliance team from corporate headquarters to ensure consistency of promotional activities with corporate strategy

• Manage social media, renewing, and maintaining online presence for LinkedIn, Facebook,

Yelp, and Yellow Pages

• Coordinate weekly management meeting to develop Marketing and PR strategies and create

year event calendar for 800 clients

• Coordinate quarterly all-client conference calls using Lotus Notes to educate clients on market outlook

2007 Jun - 2009 Dec
Regional Marketing Manager
Central America Caribbean / San Salvador

El Salvador

Distributor and licensee of Walt Disney Company's DVDs in Central America, Panama, and Caribbean, with divisional sales of more than US$2MM per year

• Managed budget in excess of US$20K per month for each country (El Salvador,

Guatemala, Honduras, Costa Rica, Nicaragua, Panamá, Dominican Republic)

• Proposed, developed, and launched promotional and marketing plans for 30+ retailers

• Supervised bi-monthly advertising campaigns with average budget of US$150K per

campaign for traditional and alternative media, including print, TV, merchandise, radio,

cinema, and in-store events

• Managed licensing, distribution, and regional use of Disney trademark

• Redesigned marketing kits for national sales managers, increasing global sales by over st

20% in 1 month

• Managed team of 4 in-house graphic designers to design all regional marketing,

promotional, and advertising materials

• Arranged press coverage and designed press kits for release of blockbuster DVDs

2006 Nov - 2007 Jun
Broadcast Media Manager
Editorial Televisa Centroamérica IMG / San Salvador

El Salvador

Largest Spanish language magazine publisher, with distribution in Latin America and US;

managed advertising, public relations, and marketing for monthly regional showbusiness

publication "TVyNovela" and 6 national editions

• Designed TV and radio spots for 15 regional channels

• Set up, coordinated, and distributed monthly advertising schedule

• Reviewed and analyzed TV and radio ratings (GRP) to identify most popular programs and ad

slots for reaching target audience

2005 Dec - 2006 Nov
Project Manager
TCS Televisa / San Salvador

El Salvador

TCS, or Telecorporación Salvadoreña, is a Salvadorean TV network which paired with Televisa, a Mexican TV network, to deliver a regional entertainment conference for the Central American and

Caribbean region

• Coordinated and implemented "Espacio Centroamerica-Caribe" event, a 3-day

conference that attracted 8,000 university students from all over Central America and the Caribbean; event was also attended by Presidents of Honduras and El Salvador

• Identified potential partnerships and sponsors for event with budget of US$100K; attained

goal of attracting 10 corporate sponsors, including Coca-Cola, Taca Airlines, Sherwin- Williams, and Unilever

• Traveled to Mexico to observe 2005 annual event; returned to El Salvador to educate and orient 10-person start-up team for 2006 event

2001 Jan - 2005 Nov
Regional Marketing Sales Manager (El Salvador and Honduras)
Ideas Promocionales / San Salvador

El Salvador, and Tegucigalpa, Honduras

Leading manufacturer and distributor of corporate promotional products in El Salvador and Honduras

• Initiated and developed regional operations in Honduras from conception to opening; hired

staff of 5

• Conducted market research in Honduras, securing 200 clients in 3 months

• Analyzed Honduras sales volumes and inventories; coordinated strategy to attain monthly

sales goal of US$50K

• Supported sales team in providing customer service, resulting in 98% monthly client retention

rate

Education

2000 - 2005
University Monica Herrera
B.A. in Integrated Marketing Communications / Marketing, Communications, Advertising
2005
Escuela de Comunicaciones Mónica Herrera
Certificate

Certificate, Marketing Management Apr. 2005

Escuela de Comunicaciones Mónica Herrera, San Salvador, El Salvador

1-week program on theory of advertising and reality of today's market.

Skills