Francisco Eduardo Alfaro
Operations Specialist & Project Manager
Summary
KEY SKILLS
• Tech-savvy and ability to learn new concepts and software applications quickly.
• Design and application of Integrated Marketing and Communication campaigns
• Experienced event manager for large international events
• Media Campaign design for TV, radio, print, and alternative media
• Strong attention to detail and management skills
• Proficient in Microsoft Office Suite, Outlook, Lotus Notes and Publisher, BOX. Financial
Software's: Advisor Compass, Contact Manager, OST, Morningstar, Annuity Net, Naviplan and
Thomson ONE brokerage platform.
• Bilingual English/Spanish
Experience
Operations Specialist Project Manager
Ameriprise Financial / San Francisco
Leading national financial planning company
• Developed and implemented 18 Marketing and PR events (educational workshops and philanthropic events) to strengthen customer loyalty and grow client base
• Lead weekly marketing meeting to motivate team and discuss strategies for client acquisition
• Manage and implement all advertising activities, including newspapers, magazines, websites,
and web banners, and obtaining sponsorship ad space for philanthropic events
• Work with compliance team from corporate headquarters to ensure consistency of promotional activities with corporate strategy
• Manage social media, renewing, and maintaining online presence for LinkedIn, Facebook,
Yelp, and Yellow Pages
• Coordinate weekly management meeting to develop Marketing and PR strategies and create
year event calendar for 800 clients
• Coordinate quarterly all-client conference calls using Lotus Notes to educate clients on market outlook
Regional Marketing Manager
Central America Caribbean / San Salvador
El Salvador
Distributor and licensee of Walt Disney Company's DVDs in Central America, Panama, and Caribbean, with divisional sales of more than US$2MM per year
• Managed budget in excess of US$20K per month for each country (El Salvador,
Guatemala, Honduras, Costa Rica, Nicaragua, Panamá, Dominican Republic)
• Proposed, developed, and launched promotional and marketing plans for 30+ retailers
• Supervised bi-monthly advertising campaigns with average budget of US$150K per
campaign for traditional and alternative media, including print, TV, merchandise, radio,
cinema, and in-store events
• Managed licensing, distribution, and regional use of Disney trademark
• Redesigned marketing kits for national sales managers, increasing global sales by over st
20% in 1 month
• Managed team of 4 in-house graphic designers to design all regional marketing,
promotional, and advertising materials
• Arranged press coverage and designed press kits for release of blockbuster DVDs
Broadcast Media Manager
Editorial Televisa Centroamérica IMG / San Salvador
El Salvador
Largest Spanish language magazine publisher, with distribution in Latin America and US;
managed advertising, public relations, and marketing for monthly regional showbusiness
publication "TVyNovela" and 6 national editions
• Designed TV and radio spots for 15 regional channels
• Set up, coordinated, and distributed monthly advertising schedule
• Reviewed and analyzed TV and radio ratings (GRP) to identify most popular programs and ad
slots for reaching target audience
Project Manager
TCS Televisa / San Salvador
El Salvador
TCS, or Telecorporación Salvadoreña, is a Salvadorean TV network which paired with Televisa, a Mexican TV network, to deliver a regional entertainment conference for the Central American and
Caribbean region
• Coordinated and implemented "Espacio Centroamerica-Caribe" event, a 3-day
conference that attracted 8,000 university students from all over Central America and the Caribbean; event was also attended by Presidents of Honduras and El Salvador
• Identified potential partnerships and sponsors for event with budget of US$100K; attained
goal of attracting 10 corporate sponsors, including Coca-Cola, Taca Airlines, Sherwin- Williams, and Unilever
• Traveled to Mexico to observe 2005 annual event; returned to El Salvador to educate and orient 10-person start-up team for 2006 event
Regional Marketing Sales Manager (El Salvador and Honduras)
Ideas Promocionales / San Salvador
El Salvador, and Tegucigalpa, Honduras
Leading manufacturer and distributor of corporate promotional products in El Salvador and Honduras
• Initiated and developed regional operations in Honduras from conception to opening; hired
staff of 5
• Conducted market research in Honduras, securing 200 clients in 3 months
• Analyzed Honduras sales volumes and inventories; coordinated strategy to attain monthly
sales goal of US$50K
• Supported sales team in providing customer service, resulting in 98% monthly client retention
rate
Education
University Monica Herrera
B.A. in Integrated Marketing Communications / Marketing, Communications, Advertising
Escuela de Comunicaciones Mónica Herrera
Certificate
Certificate, Marketing Management Apr. 2005
Escuela de Comunicaciones Mónica Herrera, San Salvador, El Salvador
1-week program on theory of advertising and reality of today's market.