Roger Gomez

• Managed and maintained a 15 property portfolio, to include 35 managers, in the San Antonio-Austin and College Station regional areas.
• Managed Profit Loss operational (P&L) budgets, including payroll, repair and maintenance.
• Conducted monthly property audits and ensured company safety and operational standards were met.
• Oversaw delinquent tenant processes by coaching my team to reduce delinquency rates and improve customer retention.
• Conducted interviews to obtain top quality resident, non-resident, and assistant property managers.
• Held monthly owner's meetings to review occupancy statistics, which included discussion on rental agreements and rates, delinquencies, and marketing strategies.
• In addition to monthly owner's meetings, submitted monthly owner's reports for all company owned and managed properties to corporate.
• Provided a welcoming and well-maintained environment to customers through my team, effective facility maintenance and vendor management.
• Identified and celebrated operational successes through Key Performance Indicators (KPI); developed and implemented strategies to capitalize on opportunities in my district.
• Addressed customer inquiries and concerns promptly in a professional manner.
• Communicated effectively with customers, colleagues and team-members.
• Attended weekly District Manager meetings in Houston at Corporate Headquarters to review payroll and staffing, conduct meetings, and assess any current outstanding issues.

• Led an eight-member team of high functioning electrical, mechanical and cross-trained professionals consisting of Installation Technicians and Support Analysts.
• Developed and implemented a service installation department to which services had been previously sourced out to other installation companies, saving the company thousands of dollars on every install.
• Reported weekly to Development Team, CEO, CFO and COO as to the state of the In-Car Video System.
• Analyzed key trends and input data from team members to make meaningful changes that directly and significantly affect short-term results.
• Submitted working and long-term program budgets.
• Developed long-term strategies for the stability of the program and worked with managers to operationalize and execute the strategy.
• Provided senior management with weekly statistics on new installations, service calls, current inventory and ticket queue management.

• Built and managed vendor relationships, negotiated price structure packages, reviewed and resolved invoice disputes and claims.
• Provided day-to-day consultation, training, instruction, troubleshooting, and problem solving to Law Enforcement Agencies for hardware, software, network and related computer systems.
• Procured Government/Law Enforcement related In-Car product to meet sales expectations.
• Reported daily to VP Operations with incoming orders and delivery schedules.
• Reported daily to Service and Installation Department upon product delivery.
• Managed Quarterly Inventory Counts and reported directly to CFO, CEO and COO.

• Managed companywide direct and indirect purchasing functions for multi-million dollar Frac Sand Projects to include bulk steel, motor controls and industrial conveying systems procurement.
• Coordinated closely with CAD Engineers, Industrial Sales, On-Site Manufacturing and Field Service Departments to ensure "Just-In-Time" delivery of all requested stock and non-stock material needed for the MFG process.
• Established and maintained vendor selection, special pricing and contract terms negotiations.
• Provided monthly reports to the CFO and Accounting Department to ensure sales and inventory accuracies.
• Single-handedly reduced Steel freight costs by 50% through tough vendor consolidation and negotiations.
• Designed and Implemented companywide specific MFG software thus enabling the organization to transition from strictly paper files to digitally stored files on a network server.
• Managed companywide computer network and telecommunications.

• Managed procurement functions to meet the needs of a sales driven distribution type of inventory.
• Work closely with sales department to ensure proper inventory levels were maintained.
• Identified and implemented min/max inventory system for automated replenishment, which was previously nonexistent.
• Managed company's sales, inventory, purchasing and accounting software.
• Implemented and negotiated special pricing contracts and blanket orders with vendors.
• Managed a high volume control and automation distributor type inventory.
• Provided CEO with daily and monthly sales, inventory and purchasing reports. •

• Collaborated with Maintenance and Production departments to ensure MFG goals were met.
• Negotiated contracts and blanket orders for a multi-million dollar cement plant, which included more than 15,000 inventoried items that ensured the successful operation of the entire plant.
• Submitted yearly purchase and departmental budgets to the onsite controller.
• Reported monthly inventory efficiency reports to corporate management.
• Coordinate with maintenance and production departments for scheduled plant shutdowns to conduct required maintenance.
• Purchased professional services (equipment rentals, contractors, etc.) and non-stock supplies.
• Manage warehouse and department personnel.

College Basics to transfer into Texas A&M University