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Director, Facilities
NBA
Secaucus, NJ, United States
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Position Description:
Drives department management in the day-to-day activities of the NBA NJ league office and participates in department goals and projects as required. Implements standards and procedures that enhance a safe, comfortable, reliable, and sanitary physical working environment, and ensure that department provides 5 Star customer service to employees.
Major Responsibilities:
• Engages in continuous quality and process improvement initiatives across all facets of facilities management.
• Determines and establishes work priorities and staffing needs, including staff development, goal setting, performance reviews and career development planning.
• Formulates and establishes goals, direction, and vision in conjunction with the NBA, to guide the Facilities Department.
• Partners with 3rd party vendors to develop and execute strategic departmental plans.
• Directs facilities-based capital planning, facilities design, specifications, and equipment maintenance for the NJ facility.
• Assists in the development and management of annual operating and capital budgets.
• Manages projects from design to execution, inclusive of construction administration and construction management.
• Manages and monitors construction development to ensure the achievement of project target dates while maintaining local jurisdiction code compliance.
• Establishes and implements policies and procedures for department operations, i.e. standards in customer service, performance and productivity, preventive maintenance, corrective maintenance, and facility construction.
• Establishes departmental quality assurance and casualty prevention and safety procedures.
• Develops, tracks, and publishes performance metrics for all areas of facilities management to ensure a high degree of accountability to stakeholders.
• Creates a highly transparent environment that is responsive to employee/customers' concerns, issues, and input.
• Coordinates with internal/external businesses and partners to support the multidisciplinary mission of the NBA brands and provides an effective communication channel for coordination, long range planning, and problem resolution.
• Represents the NBA with external parties in collaborative and negotiated relationships pertaining to planning, facilities management, and service.
• Special projects as assigned by department management.
Required Experience & Knowledge:
• Knowledgeable and proficient in all common business computer applications including Word, Excel, PowerPoint, AutoCAD.
• Ability to exercise independent judgment/solid decision making skills, anticipate customer needs, service oriented, change goals and direction quickly; prioritize, take initiative and multitask; excellent oral/written communication, provides information in a clear/concise manner; good interpersonal skills; maintain and enforce the highest level of quality standards and customer service; manage high volume workload and meet deadlines; proven ability to interact effectively with strong personalities and all levels of employees including senior executives.
• Understanding of facility related functions, including but not limited to, HVAC maintenance, janitorial services, establishing facility procedures, managing vendors and scheduling facility coverage.
• Ability to work overtime on short notice and work in both NY and NJ locations; flexible with work schedule and can respond to/coordinate the Facility Departments response to facility emergencies.
• Experience in a high profile fast-paced media and entertainment company preferred.
Educational Background Required:
College degree preferred with at least 6 years of relevant management experience.