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Senior Director, Human Resources
United Natural Foods
Providence, RI, United States
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POSITION PURPOSE:
The Senior HR Director is a business partner to senior operational leadership and is responsible for leading, implementing and executing the organization’s HR strategy, key projects and initiatives within the assigned group. Reporting to the SVP, Human Resources, the Senior HR Director is a member of the HR Leadership Team, providing functional and tactical support to the HR Directors within the assigned group. The Senior HR Director provides leadership, strategic direction and execution of responsibilities focused on growing the business, implementing plans and strategies in line with UNFI culture and goals. Coordinates major activities through subordinates in areas such as Talent Development, Talent Acquisition, Engagement, Recognition, Performance Management, Organizational Development, Associate Relations, Compensation, Benefits, Wellness, Risk Safety, Labor Relations, Sustainability and Philanthropy.
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
HR Leadership
• Leads the HR function for the group, provides functional HR expertise, executes on key projects, and drives performance through the HR Directors in the local HR teams.
• Mentors the HR team across the group. Direct management of HR Directors across the group. Responsible for leveraging best practices and creating a culture of collaboration within the group and Nationally.
• Leads team in strategy development, execution and advises on company-wide programs. Participates in development, creates and executes a culture of collaboration across all regions/groups.
• Oversees execution and delivery of National HR programs across the group. Oversees participation of HR Directors in National projects, advises on policy and program design and roll-out plans. Ensures alignment on company-wide HR processes and programs.
Strategic Business Partnership
• Builds effective working relationships with leaders. Balances group needs with National guidelines when making decisions.
• Leverages a deep understanding of business needs and participates in systematically solving business problems across the group through the talent lens.
• Responsible for driving the workforce and talent agenda, creating a compelling experience that attracts the right people in a competitive market and drives enterprise productivity.
• Forecasts current and future talent needs. Gain in-depth understanding of business priorities and translate into workforce planning for the group. Maintains and updates a leadership succession plan for the group and proactively identifies next generation leaders. Oversees execution of the annual talent review process for the group.
• Be a visible leader across the entire UNFI organization that is always driving to achieve current targets while creating a sustainable future for the Company.
• Assesses, monitors and manages employee engagement on a proactive, ongoing basis. Oversees implementation of associate engagement surveys and action plans, in collaboration and partnership with the business leaders. Identifies trends and works to systematically address disengagement issues.
• Actively selects and updates talent metrics. Derives insights from metrics and uses those insights to solve business problems, identify trends that require action, and improve processes.
• Drives initiatives to increase caliber of talent and increase retention rate; innovate ways to add value to our employer brand proposition.
• Creates a culture of collaborative problem solving to design comprehensive solutions. Proactively designs solutions before problems arise. Takes control of challenges that arise and collects feedback from multiple sources to address the problem.
• Adapts strategies and techniques to resolve individual conflict situations. Provides leaders and associates with robust coaching and resources to help them resolve and prevent interpersonal and team conflicts and adapt to different associate and leadership styles.
Execution of HR Function and Programs
• Responsible for overseeing the execution of core annual programs, such as performance objectives and goal setting, performance evaluations, compensation planning, talent assessment, succession planning, wellness, annual enrollment, etc.
• Responsible for HR compliance activities within the group, requires thorough knowledge off HR policies and procedures as well as federal and state/province laws.
• Embraces a high regard for collaboration, leading and serving as a role model for others. Ensure that required programs are implemented to monitor compliance with applicable federal and state HR laws.
• Owns and proactively manages personal development. Leverages networks effectively for self-driven, ongoing learning. Participates in development of HR colleagues.
• Travel required, up to 50-75%.
• Performs other job duties as required.
Required Skills:
QUALIFICATIONS:
Education/Certification:
• Bachelor’s degree in business or related field
• Master’s Degree preferred
• PHR/SPHR/CHRL/CPHR Certification preferred
Experience:
• 15+ years of HR experience, or related field
• 5-7 years of experience in HR leadership role
• System Implementation Preferred
Knowledge:
• Human Resources strategies in the areas of talent, engagement and talent acquisition
• Federal, state/province and local employment laws
Skills/Abilities:
• Strategic thinking
• Excellent communications skills, written and verbal
• Strong analytical skills
• Executive presence
• Drives for performance
COMPETENCIES:
• Acting Decisively
• Maximizing Team Talent
• Navigating Organizations
• Strategic Leadership
• Thinking Broadly
EEO/VETERANS/DISABLED