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Labor Relations Director
CVS Health Corporation
Los Angeles, CA, United States
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Position Summary
Would you like to join Fortune 7 CVS Health’s dynamic Labor Relations team? As the Labor Relations Director, you will provide dedicated and reactive labor relations expertise to operations consistent with the company’s overall labor relations and human resources strategy. In this role, you will partner with the Senior Director of Labor Relations and establish relationships across the organization as well as with national labor leaders.
You will focus on mitigating the potential negative impact of labor issues, while cultivating dedicated employee relations efforts to create alignment and consistency while driving accountability within the function. You will collaborate to develop the collective bargaining strategy for operations with union representation. You will work with operating management to meet and support overall strategic objectives while maintaining overall responsibilities leading union avoidance campaigns, strategy and training.
In addition, you will counsel managers and employees, regarding the interpretation and application of the collective bargaining agreements as well as the intent, application, and compliance requirements of labor and regulatory laws. You will also evaluate grievances and other local conflicts resulting from the labor agreements to figure out if contractual violations have occurred and implement appropriate remedies to grieving parties.
This position will be located in California.
Additional responsibilities include:
• You will create and implement "Early Warning" systems to identify labor relations issues that may advance beyond the local level.
• You will establish and implement best practice strategies that promote employee engagement and team building.
• You will create and implement positive employee relations strategies, including leadership training, with processes to identify locations with high risk for union organization and creating action plans for reducing that risk.
• You will create Labor Relations programs, tools and resources, incorporating best practices from field operations, to serve as resources for the field and support the creation of alignment, consistency and accountability in the management of labor concerns.
• You will develop sustainable relationships with senior management and local leadership in order to facilitate effective dialogue to address and resolve issues and proactively implement effective workplace practices.
• You will build rapport with key labor organizations in the Americas, including relationships with various national labor union organizations and their key representatives to create a positive platform to address issues as they arise and build future relationship equity by obtaining input on a dedicated basis.
• You will collaborate with management by providing input and perspective in areas beyond labor relations to ensure that labor implications have been considered and addressed.
Preferred Qualifications
• You have experience with first contract and contract renewal negotiations and a track record of success in establishing credibility with major unions.
• You have proven expertise in developing and implementing both dedicated and reactive labor relations strategy and plans in close collaboration with operations leadership.
• You have grievance resolution experience and knowledge of procedures used to investigate and resolve employee grievances.
• You have knowledge of federal and state laws, company policies, practices and ethical obligations to investigate, evaluate, and recommend an appropriate resolution to employee and labor relations complaints.
Education
• Bachelor's Degree or equivalent work experience is required.
• JD preferred.
• Degree in Management or Human Resources is preferred.
Education
• Bachelor's Degree or equivalent work experience is required.
• JD preferred.
• Degree in Management or Human Resources is preferred.
Business Overview
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.
CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT
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CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.