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Retail Assistant Store Manager
Lumber Liquidators
Madison, WI, United States
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Lumber Liquidators…A GREAT place to work!
With more than 360 locations, Lumber Liquidators is North America’s largest specialty retailer of hardwood flooring. Our associates drive our success through a commitment to providing customers with the highest quality product at the lowest prices. Lumber Liquidators offers excellent career growth opportunities. Our compensation package for store sales positions includes additional earnings potential offered through our store bonus program. Other benefits include a low premium medical plan, paid holidays and time off, a 401(k) plan with an employer match that is immediately vested, and a casual work environment.
Job Summary:
The ASM 2 - Sales Support Lead is responsible for the daily warehouse/stockroom/receiving and sales support activities and for driving sales and assisting customers on the retail sales floor as required. This individual is responsible for assisting the Store Manager (SM) and the ASM1 – Sales Supervisor in achieving or exceeding all operational standards and sales and profit goals on a daily, monthly and annual basis while adhering to all company policies, procedures, governmental regulations and customer service expectations. The ASM 2 - Sales Support Lead is also responsible for the overall management and operation of the store in the absence of the Store Manager (SM) and the ASM 1 - Sales Supervisor. This is considered a “key carrier” position and is responsible for opening and closing the store and routine handling of bank deposits.
Job Title:ASM 2 – Assistant Store Manager 2 (Sales Support Lead)
Department:
Store Operations
Reports To:Store Manager
Job Status:Non-Exempt (Hourly) + Monthly Bonus Potential
Budget Managed ($):None
Position Qualifications:
• High School graduate, GED or equivalent required
• One to three years of related sales/retail/customer service experience; hardwood flooring knowledge a plus
• Previous warehouse/stockroom experience preferred
• Must possess a valid driver’s license and acceptable driving record
• Bi-lingual (Spanish) skills a plus
• Basic Microsoft Office skills (Excel, Word, PowerPoint and Outlook)
• Outstanding telephone skills
• Experience using a Point-of-Sale (POS) system
• Ability to drive/operate a forklift required (forklift certification required prior to operating equipment)
Physical Requirements:
• Constant (more than 50% of the time) standing, walking, and hand/finger dexterity; lifting & carrying up to 80 lbs.; pushing & pulling up to 80 lbs.
• Frequent (between 33% -50% of the time) reaching, squatting, kneeling, bending, and twisting
• Occasional (up to 33% of the time) sitting, using ladder to climb
• Vision (Near, Distance, Color, Peripheral, Depth Perception)
General Work Schedule:
Will generally work a standard five-day fulltime workweek (30 to 40 hours) including weekends, evenings, holidays and occasional overtime based on business and customer needs. There is no “on call” requirement for this position.
Work Environment:
ASM 2 - Sales Support Leads generally work in a warehouse/stock area and retail sales environment that involves the use of office equipment, such as computers, POS equipment and telephones, machinery/mechanical equipment, ladders and heavy equipment (forklift). Routine exposure to frequent and heavy lifting, moderate noise, outdoor elements (heat and cold) and airborne particles. Limited travel required.
The Company has reviewed this position summary to ensure that a description of the basic expectations, required qualifications and physical requirements have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as the job description which provides a more detailed list of essential functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and does not change the “at-will” relationship. Lumber Liquidators reserves the right to change this position summary, the job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. Contact the Human Resources department (HR) with any questions.
Lumber Liquidators is an Equal Opportunity employer of qualified individuals and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age (40 and over), disability status, protected veteran status or any other basis protected by applicable federal, state or local law. Lumber Liquidators also prohibits harassment of applicants or employees based on any of the protected categories. Lumber Liquidators also complies with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.
Lumber Liquidators is a smoke-free, tobacco-free work environment. In accordance with applicable state and local law, smoking is allowed only in designated smoking areas.