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Guest Services Associate - Test
Spirit Halloween
Egg Harbor Township, NJ, United States
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Job Description
This position is responsible for answering of calls from customers, vendors or general business inquiries.
Responsibilities
Answer customer calls and resolving issues or concerns within predefined parameters.
Respond to customer complaints by the timely coordination of field input where required.
Respond to internet inquires or concerns and resolve as needed.
Maintain files and report the monthly activity of calls.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Education and/or Experience:
High school diploma or general education degree (GED); or six to 12 months related experience and/or training; or equivalent combination of education and experience.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Database software; Spreadsheet software and Word Processing software. This includes Microsoft Office programs.
Other Skills and Abilities:
Strong communication skills.
Strong people and organizational skills.
Strong positive attitude towards customers and business.
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