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Manager Application Development
Starbucks
Seattle, WA, United States
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Job Summary and Mission
We are looking for a strong technology and change leader to join the Workforce Management team in Starbucks Technology! We work with multiple vendors – legacy on-prem solution with Kronos and next gen SaaS/Cloud based platform leveraging Jda and Azure Cloud. This team is also responsible for deploying WFM solutions on personal (BYOD) and dedicated devices. Underlying all of the technology, the team accerates the pace and quality of deliveries by leveraging latest Devops principles and agile methodologies.
This position contributes to Starbucks success by managing a combined Dev/Ops, Application Development and Systems Engineering team. Manages the team through planning, delivery and operations of workforce management platforms. Develops and supports evolving technology strategy and roadmaps for new / existing solutions. Exhibits deep expertise in enterprise solution delivery, SOA, and cloud technologies. Focuses on continuous improvement, operational excellence, and innovation. Demonstrate passion for building high performing teams, partner development, and talent planning. Able to navigate ambiguity and has organizational saaviness.
Models and acts in accordance with Starbucks guiding principles
Summary of Key Responsibilities
Leadership – Setting goals for the work group, developing organizational capability, and modeling how we work together
Planning and Execution – Developing strategic and operational plans for the work group, managing execution, and measuring results
Technical Design and Implementation – Providing technical expertise and executing technical responsibilities
Platform Stewardship – Championing platform efforts to promote platform evolvement and stability to support business needs.
Partner Development and Team Building – Providing partners with coaching, feedback, and developmental opportunities, and building effective teams.
Production Support for application and platform components
Summary of Experience
• 8 years of professional industry experience with enterprise Java (or equivalent) software development and operations
• Experience developing in tandem or integrating with SaaS vendors
• 8 years progressive experience in systems design, testing and implementation within a large, global organization
• Knowledge of and experience with latest concepts in Cloud technology, Security, Devops principles and CI/CD practices.
• Experienced in deploying solutions for mobile platforms and resolving challenges specific to mobile deployments.
• 5 years of managing systems or application development projects of all sizes and complexities, including large systems
• 5 years team and project management experience, including the ability to build and lead cross-functional teams
• Bachelor’s degree in Computer Science or related field
Required Knowledge, Skills and Abilities
Technical Proficiency
• Ability to hire, manage and grow a team of technical experts that cohesively build and operate secure, durable, flexible, accessible solutions. Requires an understanding of relevant development languages, tools, frameworks, utilities and technical dependencies.
• Recognizes, values and champions high quality, reusable software with minimal defects on the team.
• Remains up to date on industry trends and ability to incorporate new technologies, concepts and development languages into the platform fabric through platform initiatives.
• Working knowledge of application architecture, infrastructure and security concepts and technical implementation.
Domain Proficiency
• Strong familiarity with J2EE based enterprise applications, Spring libraries, especially Spring Boot is preferred.
• DevOps / Continuous Integration Continuous Deployment experience
• Experience with cloud-based solutions
• Broad and deep understanding of relevant platform and applications capabilities, including established API’s, system activity components, process flows, the underlying data model, implementation specifics of important business rules, batch jobs, user interface components, and application configuration.
• Familiarity and curiosity in the business context and trends, as well as the business customers’ opportunities. Awareness of the functional aspects of the solution.
Interpersonal Skills
• Ability to lead and influence cross functional teams that include architects, analysts, developers and QA analysts
• Ability to articulate ideas, using facts and data, for solutions to both technical and business communities
• Excellent verbal and written communication skills
• Ability to influence and negotiate strategy and roadmaps in planning exercises
• Strong analytical and problem-solving skills
• Ability to balance multiple priorities and meet deadlines
• Ability to make timely and effective decisions using a mixture of intuition, analysis, experience and judgment
Core Competencies
Puts the Customer First: Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience.
Works Well with Others: Listens and communicates well with others within and outside of Starbucks. Creates a team environment that is positive and productive.
Leads Courageously: Takes personal responsibility to do the right thing, and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions.
Develops Continuously: Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop partners to achieve their potential.
Achieves Results: Understands what drives overall business success and is accountable to prioritize and deliver quality results. Demonstrates knowledge of
Starbucks is an equal opportunity employer of all qualified individuals; including minorities, women, veterans, and individuals with disabilities, and regardless of sexual orientation or gender identity. Starbucks will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.