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Compensation Vice President
Alorica
Plano, TX, United States
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Description
GET TO KNOW ALORICA
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.
As a member of the Employee Experience Team, the Vice President of Compensation is a hands-on position that provides thought-leadership and overall management of the Compensation function including the strategy, design, and administration of all compensation programs ensuring we can attract, motivate, and retain high-performing talent. This role will be responsible for processing, recording and reporting of compensation related actions for employees, collecting data and business requirements to provide advice to client groups on pay decisions, policy interpretation and job evaluation. This position contributes to formulating the strategy for new compensation plans and recommends plan revisions in order to achieve goals.
The individual will also work closely with the HR delivery organization to communicate, coordinate, and manage compensation actions, ensuring consistency in approach, and execution / delivery at the local level. This role will be a trusted partner, subject matter expert and resource to the senior leadership and requires the ability to think strategically and manage execution. The successful candidate will be well versed in Executive Compensation, Equity-based long-term incentive plans, sales plan design, job architecture and salary structures.
Job Functions:
1. Job Architecture, Salary Administration & Benchmarking
2. Incentive Compensation Design & Management
3. Executive Compensation Design & Management
4. Team Leadership, Development & Management
Key Job Responsibilities:
• Manages salary administration for assigned client groups.
• Oversee creation and implementation of standardized compensation processes (job descriptions and analysis, benchmarking, annual merit cycle)
• Manages the design, planning, and administration of the annual merit process and Short-Term Incentive Plan (STI) for assigned client groups.
• Serves as an advisor to senior leadership:
◦ Develop and promote the compensation philosophy
◦ Program design for all variable pay programs and executive compensation issues and executive level job structures
◦ Business strategy and compensation alignment
• Performs quarterly business reviews (QBRs) with business leaders on the effectiveness and impact of comp programs on business
• Participate in market salary surveys
• Plans, forecasts, and monitors the cost of compensation programs
• Promotes innovation in program administration
• Builds and implements compensation communication programs
• Supervises staff including mentoring and competency development
• Interfaces with external advisors to identify and implement best practices in compensation program design
• General oversight for management variable pay programs
• Interfaces with corporate HR relative to executive compensation programs
• Responsible for identifying opportunities to improve compensation processes to support the development of a consistent approach to compensation administration, improving Department efficiency and the Department’s impact to the larger organization.
Essential Job Functions
• Knowledge, understanding, compliance and enforcement of all applicable Federal, State, and Local laws and regulations related to compensation.
• Solid business acumen and strategic thinker with excellent grasp of the linkage between compensation and performance
• A strong assessor of talent—understands how to attract and retain world-class talent and bring out the best potential while enhancing capacity.
• Track record of taking initiative, working independently and handling multiple priorities simultaneously. Demonstrate a passion for success and strive to exceed expectations.
• Excellent at team building and motivating people. Skilled at accomplishing goals through others. Proficient at being a teacher, mentor and coach
• Highly articulate with outstanding written, verbal and interpersonal communication skills and strong executive presence
• Strong collaborative problem solving and customer service skills that demonstrate the ability to gather and analyze information and identify and resolve issues or improve processes in a timely manner.
• Possess personal qualities of integrity, credibility, and commitment to corporate mission.
• Flexible and able to multitask; can work within an ambiguous, fast-moving environment, and is action-oriented.