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Accounts Receivable Specialist
CVS Health Corporation
Monroeville, PA, United States
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Position Summary
CVS Health Specialty Pharmacy, a mail service pharmacy in the Monroeville area has an opportunity for a full-time Accounts Receivable Specialist to handle insurance follow up. The Accounts Receivable Specialist will ensure timely and accurate account payment for outstanding balances while demonstrating excellent customer service to patients, healthcare professionals and insurance carriers. Additional responsibilities will include collecting payments, scheduling payments and reviewing resident’s statement of account for accuracy of charges and proper account handling. In this role you will work in a customer service oriented, fast paced and team focused environment to help resolve patient account balances.
We will support you by offering all the tools and resources you need to be successful in a collaborative team environment.
As an Accounts Receivable Specialist you will:
• Follow-up with both Government and Non-government insurance companies, on open invoices associated with the dispensing of prescription medication via telephone, Internet, and in writing
• Resolve issues with nonpayment of invoices due to insurance problems and patient issues that may have resulted from incorrect or incomplete information, therapy changes and pharmacy or shipping errors
• Maintain supporting chronological notes that detail action taken to resolve outstanding account balances
• Maintain patient demographic information and data collection systems, including all billing/collection reports, queues, or diversions while remaining in accordance with payer and company policy guidelines
• Contact patients and Physician’s offices as well as insurance companies as needed in order to expedite claims processing
Located in the Monroeville facility, this opportunity also provides free parking.
Required Qualifications
- One or more years’ experience performing healthcare reimbursement / collections or medical insurance billing within an academic or professional setting.
- One or more years’ experience in Microsoft Office, specifically Microsoft Excel, Microsoft Outlook, and Microsoft Word
Preferred Qualifications
- One year of experience with Healthcare collections
- Ability to multi-task, manage simultaneous projects, and prioritize task in a fast paced environment while displaying strong attention to detail
- Healthcare industry experience
Ability to work independently and collaboratively with a team environment
Able to multi-task and meet deadlines
Excellent problem-solving skills
Computer skills and strong typing proficiency
Education
Verifiable High School Diploma or GED required
Business Overview
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.
CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT
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CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.