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Director, Security Operations
Sears Holdings
Hoffman Estates, IL, United States
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Job Description
The Director, Security Operations, provides support for a 24x7x365 Level 1 and 2 infrastructure environment. This position works closely with Infrastructure engineers and architects to support and maintain a stable environment for the Sears OBU environments.
Responsibilities/Skills/Experience Requirements
Job Duties/Responsibilities:
•Directs the Infrastructure Operations training curriculum
•Drives major Infrastructure Issues to resolution
•Directs the Performance and Execution of Change Control Process
•Directs the Performance and Execution of RCA Process
•Directs the work schedule for 24x7x365 Infrastructure Operations Team
•Directs the Goals/Reviews/Performance for all Infrastructure Operations Team
•Directs continuing education and training for Infrastructure Operations Team
•Directs partnerships with other Managers to alleviate their workload
•Performs supervisory functions, including but not limited to, making employment decisions regarding hiring, promoting, demoting and terminating, conducting performance appraisals and coaching and developing associates.
Job Requirements:
•Degree in Computer Science, a related technical or scientific field, or equivalent experience
•12+ years of professional related experience
•Has played a technical leadership role (Senior Engineer, Principal Engineer) in at least one other organization, company or capacity
•Advanced Linux Background
•Advanced Networking Concepts
•Advanced Office Software Knowledge
•Advanced Technology troubleshooting skills
•Advanced Management Skills
•Advanced Interaction Skills
•Advanced Presentation Skills
•Advanced Supervisory skills