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Director, Analytics & Verification
7-Eleven
Irving, TX, United States
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Overview
Lead the customer analytics and Verification team within Digital.
Responsibilities
• Serve as a knowledge leader.
• Layout the Analytics agenda for the Digital team to drive growth and revenue using a structured approach.
• Oversee the design and delivery of reports and insights that analyze business functions and key operations and performance metrics.
• Develop and deliver broad & integrated data research projects that will have company-wide impact.
• Operate as a high-impact communicator.
• Work with a bias for action and a drive to get things done.
• Lead other efficiently, collaborating across the enterprise organization.
• Work with different functional leaders and across multiple product teams with attention to customer insights and research, including both qualitative and quantitative methodologies.
• Applies strategic and analytical skills to major company challenges.
• Regularly engage the executive population to deliver customer insights that guide strategic decision making.
• Build a data driven culture by mentoring and training analysts and managers.
Qualifications
• Education: Bachelors/4 Yr Degree.
• Experience: 7+ years, Customer Insights, Market Research, Business Analysis.
• Extensive experience analyzing customer behavioral data.
• Knowledge of both qualitative and quantitative methodologies in data analytics.
• Exemplary verbal and written communication skills.
• Ability to engage an audience with persuasive, data-based story telling.
• Leadership in developing strategies and executing against roadmap to drive change.
• Background in Business Analysis or Management Consulting.
Internal Posting Dates: 5/9 - 5/19