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Supervisor
Walmart
Bentonville, AR, United States
Job Details - this job has expired, please see similar jobs below
Position Description
• Conducts and documents risk reviews for escalated orders placed on Walmart.com
• Coordinates, completes, and oversees job-related activities and assignments
• Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity
• Minimizes company financial impact and issues related to eCommerce fraud
• Provides customer service for eCommerce orders or requests
• Provides supervision and development opportunities for associates
• Supervises and directs daily production team
• Supports daily operations of the service center
Division Summary
The Walmart.com team is here to provide amazing digital and physical experiences for our customers – with seamless access to products and services they want. Marketplace allows us to present an even wider array of vendor products on Walmart.com and beyond. Behind the scenes, e-commerce experts are focused on category growth, program management, business development, and seller onboarding. We continuously strive to deliver incredible selection, ease, and e-commerce innovation to customers.
Minimum Qualifications
1 year experience using basic functionality of computer processing, spreadsheet, and/or data entry software (for example, Word, Excel).
Additional Preferred Qualifications
1 year experience in fraud investigation, payments, web-based research or related field.
1 year supervisory experience.
Company Summary
What started small, with a single discount store and the simple idea of selling more for less, has grown over the last 50 years into the largest retailer in the world. Each week, over 260 million customers and members visit our 11,695 stores under 59 banners in 28 countries and e-commerce websites in 11 countries. With fiscal year 2017 revenue of $485.9 billion, Walmart employs approximately 2.3 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity. It's all part of our unwavering commitment to creating opportunities and bringing value to customers and communities around the world.