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Director of Technical Services
Delek US Holdings
Tyler, TX, United States
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Delek US Holdings, Inc. is a diversified downstream energy company with assets in petroleum refining, logistics, asphalt, renewable fuels and convenience store retailing. The refining assets consist of refineries operated in Tyler and Big Spring, Texas, El Dorado, Arkansas and Krotz Springs, Louisiana with a combined nameplate crude throughput capacity of 302,000 barrels per day. Delek US Holdings owns 100 percent of the general partner and 81.6 percent of the limited partner interest in Alon USA Partners, LP (NYSE: ALDW), which owns a crude oil refinery in Big Spring, Texas, with a crude oil throughput capacity of 73,000 barrels per day and an integrated wholesale marketing business.
The logistics operations primarily consist of Delek Logistics Partners, LP. Delek US Holdings, Inc. and its affiliates also own approximately 63 percent (including the 2 percent general partner interest) of Delek Logistics Partners, LP. Delek Logistics Partners, LP (NYSE: DKL) is a growth-oriented master limited partnership focused on owning and operating midstream energy infrastructure assets.
The asphalt operations consist of owned or operated asphalt terminals serving markets from Tennessee to the west coast through a combination of non-blended asphalt purchased from third parties and produced at the Big Spring, Texas and El Dorado, Arkansas refineries. The renewables operations will consist of plants in Texas and Arkansas that produce biodiesel fuel and a renewable diesel facility in California.
The convenience store retail business is the largest 7-Eleven licensee in the United States and operates approximately 300 convenience stores which also market motor fuels in central and west Texas and New Mexico.
Role Summary
The Technical Support Manager is a member of the Refinery Leadership Team that provides leadership, direction and guidance for the Refinery’s technical support needs. This role directs the efforts of the Technical Support Department in support of Safety, Process Safety, Environmental, Plant Operations, Process Control, Reliability, Turnarounds, and Production Planning. The Technical Support Manger supervises process engineering, process control, and the laboratory by providing coaching and performance evaluation, and prioritization of work. This position is a key in establishing and promoting a culture focused on safe, environmentally compliant, and reliable operations. This role evaluates plant operating performance, implements recommendations for optimization, and champions initiatives in support of long term sustainable profitability and performance.
Job Accountabilities
• Manage and lead the activities of the Technical Support Team to ensure process safety, safety, environmental, reliability, and optimization goals of the refinery are achieved
• Champion initiatives, projects, and programs that support refinery vision.
• Utilize sound human relations and communications skills to provide development of direct reports and motivation of staff resulting in a reliable and competent work force
• Interview candidates, determine development needs, evaluate performance for compensation, and address personnel issues including training, coaching, mentoring and disciplining of subordinates
• Ensure process safety, safety, and environmental compliance by supporting process hazard analysis, incident investigations, procedure development, management of change, alarm management, pressure protection management, and providing technical assistance for work scope development, assessment of process impacts on equipment, and environmental reviews.
• Ensure environmental compliance by supporting environmental calculations, establish operating parameters, providing input into permit development, and providing accurate data as required
• Provide process engineering technical assistance to process operations for solving operating problems, optimizing, and improving production planning
• Review plant operations and laboratory analyses on a daily basis for better efficiency and compliance with operating plans. Monitor, track and analyze data of process unit monitoring, analytical and control equipment. Report persistent issues and develop corrective actions to ensure root causes are corrected
• Provide guidance and leadership working with Planning and Operations to optimize profitability of process units, including, but not limited to; Selection and optimization of critical unit performance parameters (metrics and KPI’s); Optimization of intermediate stream dispositions, both quality and quantity; Conducting process unit test runs and identifying constraints, supporting LP modeling
• Support turnaround and unit shutdown planning and execution through participation in scope development, providing justification for work items, and providing technical support during shutdown/startup and outage timeframe
• Oversee capital project development, define project scopes, identify business drivers, complete project estimates, and conduct detailed economic analysis to determine feasibility, and supported design and construction. Assure quality technical input throughout all project execution phases.
• Review projects and correspondence for technical accuracy and clarity and deliver presentations as required to support project updates, justification, and explanation
• Develop and implement long range plans to ensure long term optimization and profitability of the refinery.
• Champion adoption of technical best practices for refining industry. Develop engineering standards as required to support implementation and execution of best practices
• Develops and manages the technical support operating and capital project budgets and supports other departments with planning for costs
• Capable of multi-tasking and running more than one project simultaneously, set aggressive but realistic schedules, able to balance supervisory responsibilities along with technical support as needed
• Other duties as assigned
Required Qualifications
• Bachelor’s degree in Chemical Engineering or related engineering field
• Five (5) years of experience in Manufacturing, preferably in Refinery field including two (2) years of experience in a supervisory/management role
• Demonstrated experience in process engineering including material and energy balances, distillation, reaction chemistry, gas processing, and product blending, process control, corrosion, utilities and laboratory analysis.
• Knowledgeable in process safety programs including incident investigations, process hazard analysis, management of change, and procedure development.
• Proven ability to lead and influence direct staff and staff not under direct supervision.
• Excellent communication skills including ability to develop and deliver presentations.
• Proficient in utilizing computer and Microsoft Office applications including MS Excel, Word, Power Point, and Outlook
• Solid verbal and written communication and technical writing skills
• Strong interpersonal and organizational skills
• Ability to interact effectively and positively with all levels of Company personnel
• Ability to work independently and in a team environment
• Strong attention to detail
• Ability to anticipate and adapt to dynamic situations
• Must pass drug test and background check
• Must be legally authorized to work in the United States
Desired Characteristics
• Ten (10) years of experience in refining or petrochemical industry including five (5) years of experience in a supervisory/management role
• Advanced understanding of oil refining processes (FCC, Reforming, hydrotreating, crude distillation, extraction)
• Experienced in managing in an union environment
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Disabled/Veterans.