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Specialty Manufacturer Account Services - Director
CVS Health Corporation
Northbrook, IL, United States
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Position Summary
CVS Health has an outstanding opportunity for a Specialty Manufacturer Account Services Director, based out of our Northbrook, IL location.
The Specialty Manufacturer Account Services Director is responsible for providing leadership, guidance and expertise to the Specialty Manufacturer Account Team, who are responsible for developing and maintaining positive relationships with key pharmaceutical manufacturers that CVS partners with in the Specialty Pharmacy space. This position has responsibility for the support, maintenance, and enhancement of our relationships with manufacturers, working in close collaboration with the rest of the Manufacturer Services team, Trade Relations, Pharma Reporting and Specialty Pharmacy Operations.
Primary duties and responsibilities include:
*Strong leadership skills with a high level of initiative and team accountability are required.
*Evaluate and identify opportunities to improve the client experience and create higher levels of service that are repeatable and sustainable.
*Drive strategic plans to improve performance, reliability and results
*Maintain overall direction, coordination and evaluation of the department through planning, assigning, and directing work
*Support and manage activities to secure product access, gain incremental market share, conduct business reviews, and design/deliver enhanced services driving improved outcomes.
*Review and redline service components and requirements of manufacturer contracts.
*Manage the rollout of new drug launches, indications and generic/biosimilar launches, including associated time-sensitive activities.
*You will serve as the expert on key business initiatives and provide insight into strategic planning. Excellent interpersonal skills, a strategic vision, critical thinking and creativity will aid in your success to drive new opportunities for the Specialty Pharmacy business.
Required Qualifications
*7+ years of Specialty Pharmacy, PBM, Account Management or related industry experience required
*5+ years of leadership experience required
*Demonstrated high level of client service skills through execution with accuracy, responsiveness, reliability and professionalism on every interaction, often times with tight timelines.
*Strong strategic, creative and solution-oriented thinking capability using sound business judgment and decision making
*Knowledge and confidence to present to and interact with senior leadership and large audiences of clinical professionals, executives, clients and customers.
*Proficient with MS Office including Word, PowerPoint, Excel, Project, Visio, and Sharepoint.
*15% travel
Preferred Qualifications
*PBM experience
Education
*Bachelor’s degree
Business Overview
It’s a new day in health care.
Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.
We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.
CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran – we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.
If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.