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Representative, Site
Canon
Chicago, IL, United States
Job Details - this job has expired, please see similar jobs below
Overview
Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.
Responsibilities
Mail/Courier Services- Responsible for prompt and accurate delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail. Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc). Researches and routes unidentified and generic mail. Receives, logs, delivers and tracks messenger items. Responds to customer requests. Performs routine upkeep of equipment. Records and tracks customer inquiries and fulfillment of requests.
Inventory Services- Processes and monitors all inventory movement within assigned responsibilities, locations and organizations. Works with Order Management and Warehouse staff to ensure used orders have correct item codes and inventory locations. Analyzes ongoing activity of inventory. Assists in identifying slow moving and obsolete inventory. Monitors and communicates with various departments and branches on status of inventory needing service attention (Damaged and Defective inventory). Initiates, conducts and reports on Physical Inventories.
Warehouse- Responsible for the accuracy and control of the shipping and dock operations. Experience in operation of a palette jack, regularly lifting heavy objects (50+ lbs) is required. Retrieves merchandise from stock or freight carrier, frequently with a palette jack. Verifies incoming shipments corresponding to packing lists. Completes required receiving documentation in order to maintain accurate department records. Packs, weighs, and labels parcels in a manner which minimizes the occurrence of transport damage. Responds to inquiries from internal personnel and customers and provides shipping status information.
Office Services- Responsible for performing general front office reception duties such as greeting visitors, answering phone calls, taking messages, scheduling conference rooms, entering data into computer. Responds to customer needs and requests, accepts deliveries and sets up food and beverages for meetings. May also be responsible for copy/binding/copier maintenance.
File Room/Records File Services- Ensures all filing assignments from the current and previous day have been filed. Creates, maintains, updates, and monitors files, file database and file rooms. Coordinates special projects and other functions assigned by client contact and Site Manager. Ensures all file rooms are intact at all times. Reviews and responds to emails, phone calls and checks daily for special projects.
Qualifications
Typically requires general education and/or vocational training.
• High school diploma or equivalent.
• Basic computer skills/technical knowledge.
• Handle multiple tasks and prioritize in order to meet deadlines.
• Good customer service and communication skills.
• Ability to lift up to 50lbs.
• Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.
Company Overview
About our Company - Canon Solutions America provides industry leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With the technology offerings of the Canon and Océ brands, Canon Solutions America helps companies of all sizes find ways to: improve sustainability, increase efficiency, and control costs in conjunction with high volume, continuous feed, digital and traditional printing, and document management solutions. A wholly owned subsidiary of Canon U.S.A., Inc., Canon Solutions America is headquartered in Melville, N.Y. and has sales and service locations across the U.S.
Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more.
We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans.
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