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Senior Associate Business Operations
Razorfish
Arlington, VA, United States
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Senior Associate – Business Operations
Fancy joining a global organization that is revolutionizing the digital landscape? Today, as clients across industries are moving from digitally extending their businesses to placing digital at the core, Publicis.Sapient has an unprecedented opportunity to help them succeed.
Responsibilities
Operations Support:
• Daily maintenance of status of invoice approval, generation and collections efforts. In conjunction with this, troubleshooting any ad hoc issues
• Regular maintenance of Oracle updates, staffing plans and project related information – such as billing address and client PO number
• Support client teams through various Sapient operational processes and ensure adherence
• Update and maintain Oracle Staffing Management Tool with relevant plans and needs
• Regular facilitation of project review compliance and risk reporting indicating project review adherence (if applicable)
• Coordinate and support quarter and year end closing activities for key account teams
• Address operational, financial issues and concerns and help mitigate them e.g. invoice issue resolution
• Co-ordinate and provide support in relevant meetings
Reporting and Data Analysis:
• Create project budget reports, project review report and other financial reports and undertake data analysis
• Create and assist with various trackers and ad hoc reports
Client and Stakeholder Management:
• Form relationships, assist, coordinate with project leadership and various Sapient internal teams such as Finance, Staffing, Recruiting on operations planning and execution
• Organize and promote team activities to foster community building
Job Requirements
• Bachelor’s degree in Computer Science, Engineering, Business or related field required
• Strong organizational skills
• Strong interpersonal skills.
• Enthusiasm for working in a service-oriented, client-facing environment.
• Working knowledge of Excel, Salesforce, and Financial Reporting Systems.
• Familiar with Tablo and PowerBI
About Publicis.Sapient
You’ll never hear the term 'employee’ at Publicis.Sapient. Rather, you’ll see we talk about talented and valued individuals – people with interesting and provocative ideas, bold and diverse perspectives, a keen awareness of today and an unflinching curiosity about next. Our culture is all about the thriving of the 16,000 of us in 60+ offices around the globe, while we boldly help impact the success of our clients in a modern world.