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Raging Waters Sac - Security Lead
Palace Entertainment
Sacramento, CA, United States
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Job Summary: SEASONAL position supervising a
dynamic retail operation
Essential Job Functions:
• Maintain a safe work environment, according to company and external inspection standards, goals and expectations.
• Assist in hiring, training, and supervising Team Members
• Ensure Team Member schedules are posted 2 weeks in advance
• Directing, coaching, counseling, developing Team Members and Leads
• Monitor, record and manage product shrinkage/waste to control cost of sales
• Follow all opening and closing as well as operating procedures for the location – including cleanliness and safety, retail presentation, product quality, guest service and loss prevention
• Conduct monthly cycle counts and Assist with inventory, and ensure accuracy of retail counts and sales
• Ensure all new product is received, checked, counted, and documentation provided to Revenue Manager, in a timely manner
• Ensure all cash handling policies, procedures and expectations are followed – including cash, credit and refund transactions, counterfeit bills, loss prevention
• Manage timesheets, hours and break schedules
• Be able to handle locker rental, tube rental, and cabana rental questions and concerns
• Must be able to handle guest concerns in a professional and timely manner
• Ability to a lead a team
• Other duties as assigned to support the park
Qualifications:
• Must be at least 18 years of age
• Must possess a California State Food Handlers Certification.
• Must have successfully passed all alcohol service training requirements
• Ability to address multiple tasks and priorities in a fast paced environment
• Excellent customer service skills, ability to interact effectively with a diverse array of team members and desire to assist with and resolve questions, problems, issues and concerns
• Strong communications, problem-solving abilities. Complete understanding of the English language
• Must possess good interpersonal skills
• Must have Flexible schedule availability, including holidays and weekends
• Be Self-motivated and be able to work independently as well as part of a team
• Retail leadership experience preferred
• Intermediate knowledge of Microsoft Office Programs (Outlook, Excel, Word)
Tools and Equipment:
• Cash register, cleaning supplies and equipment, retail fixtures, pricing/labeling equipment
Physical Demands:
• Requires standing for long periods of time, ability to walk long distances within the park and exposure to variable outside temperatures, including high heat. Must also be able to carry, push, pull, lift, hold objects weighing up to 50 pounds. Occasional bending, squatting, and reaching above shoulders