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Strategy Supervisor
Dex Media
Moraine, OH, United States
Job Details - this job has expired, please see similar jobs below
Description
MAJOR PURPOSE:
The Supervisor is responsible for building and managing a Campaign Management team with a focus on campaign delivery, client satisfaction and retention. Typically, this team will consist of 8-12 experienced campaign managers who are specialized in multi-channel marketing and have individual emphasis on specific products or specialties. Supervisor will work with peer(s) and senior managers to allocate proper resources to achieve superior client service.
The Strategy Supervisor is responsible for mentoring campaign managers on strategic best practices. They will assist with account/campaign onboarding, manage ongoing campaign delivery and management. Supervisor will regularly develop and oversee execution of campaign A/B tests. They will proactively identify opportunities to improve the effectiveness of campaign results. Periodically present and report results and campaign initiatives to senior managers
Client contact may be required to onboard accounts/programs and resolve escalations. Clients will likely have multiple digital channels therefore holistic digital knowledge is required.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Strategic planning for multi-channel digital strategies and tests, monitor and manage against client and product level KPI’s, track and manage delivery against product expectations such as budget and inventory. (65% of time spent)
Strategic process development, evaluate effectiveness and campaign managers’ ability to execute strategy, review and measure quality of tasks and communication related to strategies. (35% of time spent)
ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES:
• 3 to 4 years of established leadership experience
• Excellent planning and execution skills
• Ability to motivate and recognize employees
• Strong interpersonal skills including client facing; ability to communicate and persuade at all management levels and thrive in a cross-functional environment
• People skills a must with emphasis on workforce diversity and teamwork
• Must be comfortable in a dynamic, technology environment
• Google Analytics, Google Ads, and Google Display certification
At DexYP, we champion and empower our clients to thrive in today’s competitive environment and we feel good about that. We specialize in providing them the tools they need to compete against the big guys, the national chains that are dominating the marketplace. These tools will save them time, money and keep them connected with their customers, wherever they may be. They also allow them the ability to control their operations at anytime, anywhere, from the palm of their hand.
Why choose DexYP?
Our team members are our most valued asset. We give them the chance to grow their skill set and take their career as far as possible. They work hard, make great money and have fun doing it. You’ll be a part of a strong and stable company that’s current client base exceeds 700,000 and who’s forecasted 2017 sales are over $2 billion. You’ll feel good about what you do and that you’re making a difference by supporting local business across the country to help ensure they continue to succeed and survive
Requirements
MINIMAL QUALIFICATIONS:
• Must be 18 years of age or older
• Must successfully complete pre-employment screening process
• Must be able to demonstrate superb communication skills, both verbal and written
• Must be self-motivated and assertive
• Must be organized and able to prioritize and manage multiple competing requests while maintaining a culture of accountability and execution
• 3-4 years managing digital marketing programs
• Ability to set and meet production goals/deadlines
• Possesses business acumen to build and manage efficient workflow processes while influencing adoption of processes, best practices and systems
• Must demonstrate an understanding of digital marketing channels and best practices; campaign setup, management and testing
• Proficient with Google AdWords, MS Office and Task/Project Management tools such as MS Teams
• Google AdWords certified