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Program Manager
Canon
Omaha, NE, United States
Job Details - this job has expired, please see similar jobs below
Overview
We are seeking a Program Manager to oversee the operations and client relations for a large account within this region. The Program Manager will contribute to the development and create documentation that explains the programs established for this client.
Responsibilities
The Program Manager will maintain strategic oversight of all program elements for a large account, including the Sales/TCO Process, Implementation Process, and Program Management Process. Manage account staff and ensure the effective leveraging of program metrics and other resources to develop and institute activities designed to optimize program performance and cost savings achievement. Ensure customer satisfaction and profitability by ensuring compliance with established standards and policies for the operation, as well as driving the management and development of site human resources. Build strong relationships with key decisions makers at each account. Key contributor to National Care Program initiatives and programs.
Qualifications
Successful candidates will meet the following requirements:
• Bachelors Degree or equivalent
• Significant experience in customer service oriented environment, at least ten years preferred
• Experience in managed print services preferred
• Experience interfacing with executive level customer contacts
• Experience supervising exempt and non-exempt staff
• Strong experience with use of a personal computer and business software, especially Microsoft Excel and PowerPoint
• Strong written and verbal communication skills
• Exceptional management and organizational skills
Company Overview
About our Company - Canon Solutions America provides industry leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With the technology offerings of the Canon and Océ brands, Canon Solutions America helps companies of all sizes find ways to: improve sustainability, increase efficiency, and control costs in conjunction with high volume, continuous feed, digital and traditional printing, and document management solutions. A wholly owned subsidiary of Canon U.S.A., Inc., Canon Solutions America is headquartered in Melville, N.Y. and has sales and service locations across the U.S.
Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more.
We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans.
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