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Product Manager
Airbnb
San Francisco, CA, United States
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Product Manager, Airbnb Plus
About
The Homes Business focuses on helping guests experience the world in a more authentic and meaningful way by staying with gracious hosts who offer their own unique spaces and hospitality. Our guests connect with those hosts through the Airbnb marketplace, which is unlike any other in the world.
About Airbnb Plus
Within Airbnb, we recently launched Airbnb Plus - all the comforts of home, plus more. Airbnb Plus is a new selection of only the highest quality homes with hosts known for great reviews and attention to detail. Homes are visited in person to ensure comfort, consistency, and design. They are checked for 100+ things that guests told us they love, from must-have amenities to the art on the walls.
About the Role
Plus is successful if our Hosts are successful. As a product manager, you will be responsible for vision, strategy and execution of all initiatives that will ensure our Hosts get value out of Plus and stay engaged with our program. You will be responsible for understanding Host motivations, ensuring that our product offering exceeds their expectations and drive towards an organization-wide metric for host satisfaction and retention. Projects will range from understanding economic value for Hosts, increasing it over time, driving our standards with hosts, building a platform to help meet host needs, and ensuring that our Hosts are successful overall. It is a highly cross functional role and is critical for the success of Plus.
Plus hosts deliver perfect trips for guests and the Host Management team makes Plus hosts successful. As a product manager, you will develop a deep understanding of Plus hosts and guests, set the vision for Plus hosting, and define the strategy and roadmap to achieve that vision. You will be expected to holistically approach business-wide challenges and lead your teams to creatively and effectively solve the highest priority problems.
Responsibilities
• Lead the ideation, research, design, development and launch of user-centric products
• Understand user needs and gather product requirements
• Identify market opportunities and establish a shared product vision and strategy for your product area
• Build alignment across product teams, cross-functional partners (FP&A, Marketing, Operations, Customer Experience, Trust, etc.) and Leadership/Executive team
• Develop the product roadmap and build consensus on prioritization which drives product execution
• Define and analyze metrics that inform product success & health
• Drive product development with a world-class team of Engineers, Designers and Data Scientists
Qualifications
• 5-8 years of product management experience
• Demonstrated track record of product leadership. Ability to lead and influence teams
• Ability to quickly absorb technical concepts and communicate them to a non-technical audience
• Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment
• Outcome-oriented. Not reactionary, articulates the desired outcome and works collaboratively to create a path to achieve it
• Radical thinking paired with strong execution. Can envision a world different than the status quo with the ability to articulate a clear path to get there