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Learning Designer and Facilitator
Airbnb
San Francisco, CA, United States
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Founded in 2008, Airbnb’s mission is to create a world where people can belong through healthy travel that is local, authentic, diverse, inclusive and sustainable. Airbnb uniquely leverages technology to economically empower millions of people around the world to unlock and monetize their spaces, passions and talents to become hospitality entrepreneurs. Airbnb’s accommodation marketplace provides access to 5+ million unique places to stay in more than 81,000 cities and 191 countries. With Experiences, Airbnb offers unprecedented access to local communities and interests through 15,000 unique, handcrafted activities run by hosts across 1,000+ cities around the world. Airbnb's people-to-people platform benefits all its stakeholders, including hosts, guests, employees and the communities in which it operates.
In order to build the world's most loved travel company, we need the world's most interesting and talented people. Are you one of them? If so, we want to talk to you!
Learning Designer and Facilitator
You have pursued a career in learning because you believe that people who are given the opportunity to learn have the potential to achieve extraordinary things. You love thinking big picture about the broader needs of an organization, but also love getting your hands dirty and creating custom solutions that challenge and support others to be their best. You thrive in a team environment where each and every member is leveraging their own strengths and the strengths of others to experiment, learn, and innovate.
We are a small but mighty team of learning professionals who are dedicated to helping Airbnb achieve its mission of Belong Anywhere - by focusing on learning initiatives that are highly customized to Airbnb’s culture and mission objectives.
You’re excited about this opportunity because you will...
• Focus primarily on the rich world of manager, team and employee growth and performance.
• Work with Talent Partners, Talent Design, Managers and Employees to understand the needs of Airbnb.
• Demonstrate your skills for partnering cross-departmentally by listening, partnering, consulting, and delivering on the organization’s greatest needs.
• Use your deep knowledge of how people learn and grow to design and lead innovative, and even radical strategies and programs for employees in an incredibly demanding and fast-paced environment.
• Take big and complex ideas and design learning experiences that are practical, culturally relevant, and easily implemented.
• Craft innovative learning experiences to enable behavior change
• Demonstrate strong facilitation skills - taking group dynamics, individuals’ personalities and Airbnb’s needs into account as you teach in small and large group settings, and provide one-on-one coaching.
• Work closely with others within the Learning team to leverage one another’s greatest strengths and deliver on the needs of our stakeholders.
• Get things done through co-creation, inviting discussion and debate, and leveraging those ideas back into the solution to make decisions for the business, people and culture of Airbnb.
• Learn through talented, smart and kind people, who come to work everyday championing and embodying the mission, values and culture of Airbnb.
Minimum requirements
• 8+ years in Learning & Development or a related field
• Strong expertise in manager, team, and professional skills development
• A deep personal belief and commitment to diversity and belonging at work
• Demonstrated ability to convey complex concepts in a clear and concise way
• Strong consulting and relationship-building skills
• Insatiable curiosity and strong learning agility
• Experience designing for and facilitating in blended, flipped and spaced learning experiences
• Experience with one-to-one and one-to-many coaching skills
• Realistic expectations about the opportunities and challenges inherent in a hyper-growth environment
• Desire and ability to travel to Airbnb’s office locations around the world
• Excellent teaming skills
• Passion for Airbnb’s mission