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Seasonal Cabana Person
Wynn Resorts
Las Vegas, NV, United States
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Job Description
Wynn Resorts is the recipient of more Forbes Travel Guide Five Star Awards than any other independent hotel company in the world. Wynn Las Vegas opened on April 28, 2005 and was once again named the best resort in Nevada on Condé Nast Traveler’s 2018 “Gold List,” a title received for the tenth time. Wynn and Encore Las Vegas feature two luxury hotel towers with a total of 4,750 spacious hotel rooms, suites and villas, approximately 192,000 square feet of casino space, 21 dining experiences featuring signature chefs and 11 bars, two award-winning spas, approximately 290,000 square feet of meeting and convention space, approximately 103,000 square feet of retail space as well as three nightclubs, a beach club and recreation and leisure facilities. In addition to two luxury retail esplanades, a Strip-front expansion, Wynn Plaza, is currently under construction and is scheduled to be completed by the third quarter of 2018
The Cabana Person is responsible for providing professional and courteous service to each and every guest. They will be responsible for exceeding guest expectations through positive interactive skills.
*Responsible for maintaining the Wynn standards of service to guests and coworkers at all times.
*Responsible for daily set up and breakdown of the pool area.
*Responsible for assisting guests with all food and beverages requests.
*Responsible for all rentals and food and beverage billing or any related financial transactions.
*Ensures the Wynn standards of cleanliness and appearance for all areas.
*Responsible for following all designated emergency procedures and understands duties in the event an emergency arises.
*Awareness of guest experience at all times, smiles and makes eye contact and communicates professionally.
*Knows and adheres to Wynn and departmental policies and procedures, embrace company culture and take pride in the resort and amenities.
*Understands and well versed in the resort, hotel features and services including all outlets, hours of operation, activities and events available to guests.
*Attends required training classes and incorporates new standards, service knowledge and safety into daily work practices.
*Looks for opportunities to assist peers, guests, other departments or leaders at all times.
*Solution oriented, stays on task and promotes teamwork.
*Must possess excellent communication skills ensuring professional and courteous communication at all times.
*Performs all other job related duties as assigned.
Job Requirements
*Previous experience working in the hospitality industry or pool setting preferred.
*Previous Food & Beverage experience preferred.
*Candidate must be able to work efficiently within a team environment.
*Must be able to work effectively in stressful, high-pressure situations.
*Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers.
*Candidate must be well groomed and professional.
*Must be able to communicate English with guests, management, and other employees to their understanding. Additional foreign language a plus.
*Must be available to work all shifts and days including opening and closing shifts.
*Candidates should also possess basic knowledge of the Las Vegas area and attractions.
*Must be capable of administering CPR or First Aid in accordance with Red Cross training.
*Willingness to maintain the highest level of confidentiality regarding guests and staff.
*Must be 21 years of age or older.
Work Card Requirements:
*Valid Nevada State Food Handler’s card
*American Red Cross in CPR for the Professional Rescuer
*Valid Alcohol Awareness Card