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Site Representative
Canon
San Francisco, CA, United States
Job Details - this job has expired, please see similar jobs below
Overview
Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.
Responsibilities
• Level I servicing, which consists of minor repairs, replenishment of toners, paper jam clearance, general cleaning, preventative maintenance and removing old toner containers for recycling
• Placing service calls, coordinating off site service support as needed, monitoring spare parts and supplies, including consumable inventory control
• Utilize Netaphor SiteAudit software, to reactively use alerts to respond to issues such as toner usage, device errors, and meter read collection.
• Meter read submission for billing
• End user support for device usage and training
Work Hours: Monday through Friday, 10am - 7pm
Qualifications
• High school diploma or equivalent.
• Basic computer skills/technical knowledge.
• Ability to juggle multiple tasks and prioritize in order to meet deadlines.
• Good customer service and communication skills.
• Ability to lift up to 50lbs.
• Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.
• Must have clean, valid driver's license.
Company Overview
About our Company - Canon Solutions America provides industry leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With the technology offerings of the Canon and Océ brands, Canon Solutions America helps companies of all sizes find ways to: improve sustainability, increase efficiency, and control costs in conjunction with high volume, continuous feed, digital and traditional printing, and document management solutions. A wholly owned subsidiary of Canon U.S.A., Inc., Canon Solutions America is headquartered in Melville, N.Y. and has sales and service locations across the U.S.
Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more.
We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans.
If you are not reviewing this job posting on our Careers’ site csa.canon.com/careers, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at csa.canon.com/careers.
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