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Marketing Communications Strategy and Operations Manager
Twitter
San Francisco, CA, United States
Job Details - this job has expired, please see similar jobs below
Who We Are:
The Marketing Communications (MarComm) Strategy and Operations team is a critical part of Twitter’s CMO organization, working as a shared strategic hub for key programs, planning, and priority initiatives. As the only dedicated cross-team resource, we work across B2B Marketing, Consumer Marketing, Research, Creative, Growth, and Communications teams to surface opportunities, translate those opportunities into action, and work hand-in-hand to achieve stakeholder goals.
Who You Are:
The ideal candidate is able to think “big picture” to proactively identify strategic direction but also be willing to roll up their sleeves to create strategic frameworks and processes while directly supporting Marketing & Comms teams in planning and decision making. You have the rare balance of being attentive to detail - AND - a thoughtful leader with a deep understanding of marketing, comms, and change-driven organizational best-practices.
What You’ll Do:
Provide strategic support and consulting for key marketing / comms organizational priorities - through stakeholder partnership and proactive recommendations.
Create structure and processes for teams to operate more effectively and efficiently
Frame and break down complex marketing / comms problems into key components, identify areas of opportunity, and recommend practical solutions and steps toward driving results (knowing that you may will not be the program “owner”)
Gather & analyze data, information, opinion, and research (e.g., market data, competitive analysis, advertiser/consumer trends, etc.) through quantitative and qualitative mechanisms to make decisions on critical strategic issues
Drive implementation of significant short- and long-term efforts contributing to the overall growth and profitability of Twitter - through Marketing and Comms priorities.
Present strategic insights and recommendations to senior management and stakeholders in the Marketing, Sales, Finance, Comms, and Product organizations critical to maintaining or developing long-term relationships
Partner on the planning process (annual) with finance - and on quarterly cycles with business leads, through team off-sites, OKR / guidance, and brainstorms.
Create relationships with stakeholders through establishing trust, value, and dependability - with strong verbal, visual, and communication forms.
Candidate Qualifications:
A highly proactive and independent spirit, ability to drive your initiatives with minimal guidance and input. Independently capable of seeking information, solving conceptual problems, corralling resources and delivering results in challenging situations.
4-5+ years of relevant experience in Marketing, Media / Comms, Technology, or Strategy Consulting industries
Familiarity with success metrics across marketing channels
Excellent verbal and written communication skills with the ability to develop visual and impactful executive level presentations (Expertise in Powerpoint/Keynote, Online Research and Visualizations)
Knowledge of user lifecycle, marketing funnel, marketing campaigns, and awareness of automation tools (Eloqua, Marketo, SFDC Marketing Cloud, etc.)
Understanding / Researching large data sets and manipulation a plus
Experience successfully creating structure and setting processes for cross-functional teams
BA/BS degree or equivalent with specialization in Marketing, Advertising, Business, or Media / Technology
Bonus: MBA and/or Communications experience
We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.
San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Hiring Process
Step 1
After you apply, a recruiter may reach out to you for an introductory call.
Step 2
If your background is a match for the role, you may phone interview with 1-2 people.
Step 3
If you continue through the process, you will come onsite 1-2 times to interview with a total of 5-10 people.
Personal Information
U.S. Equal Opportunity Employment Information (Completion is Voluntary)
At Twitter, we have a bold aspiration to reach every person on the planet. We believe that goal is more attainable with a team that understands and represents different cultures and backgrounds and we are committed to an inclusive and diverse Twitter.
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