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Recruitment Manager
Merlin Entertainments
Carlsbad, CA, United States
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Description
Position Summary:
Leads the recruitment strategy for the Resort, managing the recruitment team and their hiring activity for all departments.
Develops and delivers programs to meet the high-volume regular and seasonal workforce numbers required by
LEGOLAND California Resort’s commercial, operational and support functions.
Identifies and cultivates innovative external resources and new partnerships to assist in sourcing, assessing, and selecting a workforce that meets job requirements and the organization’s profile, from front-line to executive-level roles.
LEGOLAND California’s growing….
We’re a big, diverse resort, with ambitious plans to keep growing! It requires thousands of Model Citizens to deliver memorable experiences to guests at our LEGOLAND theme park, SEA LIFE® Aquarium, LEGOLAND Water Park, LEGOLAND Hotel and the all new LEGOLAND Castle Hotel. That’s quite the challenge, with recruitment at the heart of our success. We know it’s a competitive labor market right now, so we’re hard at work leveraging our compelling employer brand. Our future plans see us reaching out into new geographies to find great talent, partnering with the Resort to advise on new people structures and talent plans, strengthening our partnerships with colleges and universities, and experimenting with new channels to engage the future Model Citizens.
How you will make the difference
As the Resort’s Recruitment Manager, you’ll be responsible for evolving our engaging, compelling employer brand to ensure we’re attracting (and retaining) the best and the brightest Model Citizens. Our aim of being the preferred employer for North County will be realized as you bring your experience and network to present attractive roles to new audiences.
Alongside Heads of Departments, you’ll take a fresh look at our practices to develop an effective recruitment strategy that works for both high-volume front-line roles and more specialist, managerial positions. You’ll not be working alone – you have a dedicated, passionate team of recruiters reporting directly to you who identify, acquire, assess and hire candidates to fill roles to meet the business goals and objectives. Like you, they’re ambitious and ready to grow, so you’ll help advance their careers and work to develop the function’s ability and agility to meet the Resort’s continued growth.
More about what you’ll do
1. Develops tailored recruiting strategies for all departments and hiring supervisors to support their specific requirements.
2. Conducts thorough job analyses, develops job descriptions and job specifications, and approves classification and job/salary grade assignments. Ensures job design and physical demands are consistent with applicable legal parameters.
3. Leads the recruitment team to identify, develop and utilize efficient recruiting resources, partners, and strategies to ensure the availability of the proper caliber of candidates to meet year-round and seasonal staffing needs and timelines consistent with the organization’s budget and business plan.
4. Proactively identifies innovative new recruitment sources and develops sustainable outreach channels to new talent (including through social media and events) to promote job openings.
5. Positions LEGOLAND California as a top employer in San Diego and North County, ensuring representation at the appropriate job and career fairs, high schools, trade schools and colleges, public and community resource centers, associations, and other potential referral sources.
6. Partners with Marketing to leverage marketing and media opportunities to maximize visibility and exposure for recruiting purposes.
7. Presents key recruitment performance data to senior stakeholders in a variety of formats, supporting the ongoing evaluation of recruitment success for the resort.
8. Trains HR team and hiring supervisors in utilizing appropriate, compliant and up-to-date, interviewing techniques. Supports the Recruitment team with negotiating terms and conditions of employment while always ensuring hiring decisions and procedures are followed for consistency and the protection of the company.
9. Supports the HR Director and Head of HR in the recruitment of senior roles for the Resort, working alongside external agencies when needed.
10. Manages and supervises all activities of senior recruitment team, including delivering performance evaluations.
What you’ll learn
Being ‘innovative and fast-moving’ is one of our core values at LEGOLAND California Resort. This role is empowered to do just that!
In such as rapidly growing Resort, if you make an impact early on, you’ll be on the fast-track to grow your career in Human Resources, with regular direct exposure to our senior leadership team here and in our Global Head Office. For Managers like you, we have award-winning development programs, including the Merlin Management Program and Merlin Leadership Program. We’ll find you a mentor and connect you with experts from across Merlin’s attractions world-wide, to gather best practices and ideas to implement here in California.
Plus, as part of the HR leadership team, you’ll be a trusted thought partner and contributor to shape our People Strategy at the Resort. We take your career progression seriously and, with your unique Professional Development Plan, you’ll remain focused with your line manager on preparing you for new opportunities as our Resort (and Merlin Entertainments worldwide) continues to expand.
What we need from you….
• 5+ years of progressive experience leading recruitment in hospitality/tourist attractions/entertainments, with specialized knowledge and demonstrable experience in high-volume recruiting
• A Bachelor’s degree in human resources, business, management or closely related field (or equivalent education and experience) is required. PHR/SPHR or SHRM-CP/SHRM-SCP is desirable
• 3+ years of supervisory experience with significant leadership and management responsibility
• Demonstrated ability to pipeline/source a diverse slate of candidates
• An evidenced track record of success in designing, developing, and delivering effective sourcing and recruiting programs that meet organizational objectives
• In-depth knowledge of job analysis, job design, employment, wage and hour laws is essential
• Requires demonstrated skill in interpersonal relationships, making presentations, negotiations, and verbal and written communications
• Strong process improvement and project management skills required
• Broad computer proficiency with ability to use Applicant Tracking Systems, (Cornerstone OD an advantage.)
• Willing to work flexible hours, including evenings and weekends to support park operations
Some extra magic….
Give us 100% and we’ll make sure you’re treated to some awesome rewards!
As a valued Merlin team member, alongside a fun and collaborative environment, you can enjoy our amazing benefits package, including a discretionary company bonus, discounts at our restaurants and retail outlets and corporate partnership discounts. You’ll also enjoy a Merlin Magic Pass, which entitles you and your family and friends free admission to all our attractions worldwide.
Perhaps the biggest benefit of joining us however, are the invaluable development opportunities and the ability to work for a Company who do it all for the love of fun!