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Representative, Contracts
Canon
Schaumburg, IL, United States
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Overview
Canon Solutions America is a Canon U.S.A. Company providing integrated systems technology that comprise one of the strongest solutions portfolios in the document management industry.
If you are a detail oriented, motivated individual and you enjoy a challenge, this may be the position for you!
The hours for this position are 8:30am - 5:00pm
We provide our employees with:
• Competitive compensation package
• Very generous vacation, holiday, and sick time benefits.
• Outstanding medical/dental/vision benefits begin on day one of employment.
• 401(k) plan with immediate company match.
• Tuition reimbursement program and on-going company training.
• Career advancement potential.
• Healthy work/life balance.
• And many other outstanding benefits
Responsibilities
Canon Solutions America Contracts Representatives are responsible for creating and processing service contracts, ensuring compliance, data verification and entry, as well as, interaction with clients and internal departments to resolve billing and customer service issues.
• Retrieve and enter Meter Reads.
• Retrieve Purchase Orders for contracts renewals.
• Review and validate pricing on new contracts.
• Handle basic customer inquiries.
• Terminate and issue appropriate credits on existing contracts.
• Hours will be 8:30am to 5:00pm Monday through Friday, with potential overtime at month-end.
Qualifications
• Associate’s degree required, Bachelor’s degree preferred.
• Working knowledge and experience with Excel required.
• Customer Service Experience and data entry experience preferred.
• Strong organizational skills and attention to detail are required.
• Strong verbal and interpersonal skills are required.
• Works well in a team environment.
• Oracle experience is a plus.
Company Overview
About our Company - Canon Solutions America provides industry leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With the technology offerings of the Canon and Océ brands, Canon Solutions America helps companies of all sizes find ways to: improve sustainability, increase efficiency, and control costs in conjunction with high volume, continuous feed, digital and traditional printing, and document management solutions. A wholly owned subsidiary of Canon U.S.A., Inc., Canon Solutions America is headquartered in Melville, N.Y. and has sales and service locations across the U.S.
Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more.
We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans.
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