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Help Desk
21st Century Fox
Los Angeles, CA, United States
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OVERVIEW OF THE COMPANYFox Sports
FOX Sports is the umbrella entity representing 21st Century FOX’s wide array of multi-platform US-based sports assets. Built with brands capable of reaching more than 100 million viewers in a single weekend, FOX Sports includes ownership and interests in linear television networks, digital and mobile programming, broadband platforms, multiple web sites, joint-venture businesses and several licensing partnerships. FOX Sports includes the sports television arm of the FOX Broadcasting Company; FS1; FS2; Fox’s 22 regional sports networks, their affiliated regional web sites and FSN national programming; FOX Soccer Plus and FOX Soccer 2Go; FOX Deportes and FOX College Sports. In addition, FOX Sports also encompasses FOX Sports Digital, which includes FOXSports.com and FOX Sports GO. Also included in the Group are FOX’s interests in joint-venture businesses Big Ten Network and BTN 2Go, as well as licensing agreements that establish the FOX Sports Radio Network.
JOB DESCRIPTION
The Help Desk role is to provide technical support and distribute graphic elements to FS1 and FOX Sports broadcasts. This position reports to the Director of Production, in the Creative Services Group.
Responsibilities:
• Support and troubleshoot technical issues with VizRt graphics output machines and associated stats software used for studio and remote broadcasts
• Set up, test and ship graphics computer equipment
• Work with producers and coordinators to fulfill graphics orders and deliver assets to remote and studio broadcasts
Qualifications:
• Must be a self-starter who is willing to learn in a fast-paced environment.
• Strong Windows/PC skills and strong familiarity with Photoshop and After Effects (both MAC platform based softwares).
• Must have a customer service type demeanor (professional, calm & patient), as you will be providing support in high-pressure situations both on the phone and via email
• Must have flexible hours and available on weekends and holidays
• Must be pro-active during down times
• Must be able to multitask
• Some knowledge of sports, including NFL, MLB, NHL and NBA is preferred.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.