This job has expired, please see additional jobs below
Guest Services and Ticketing Operations Winter Internship
Townsquare Media
Greenwich, CT, United States
Job Details - this job has expired, please see similar jobs below
SUMMARY: Assist the Guest Services and Ticketing teams in sales and preparation for upcoming events. Help execute daily operations and maintain ticketing platforms. Answer phone calls, emails, and social network posts pertaining to Townsquare Media Live Festivals.
RESPONSIBILITIES:
1. Establish and maintain a highly professional attitude towards guests.
2. Work quickly and efficiently to attend to guests and their needs.
3. Communicate any issues you cannot solve or any larger guest issues to your manager.
4. Become familiar with the festival procedures and protocols in order to effectively answer guests questions and
be an accurate source of information.
5. Work with the Marketing team to make sure websites and e-mails have proper information displayed and are
being executed by deadlines
6. Learn the ins and outs of ticketing and all Townsquare Media Live Events festivals’ operations
7. Assist in processing sales for 2019 events
8. Work directly with the Guest Services Call Center Manager and Ticketing Associate Producer in preparation for
price increases, on sales, and/or public posts
9. Keep an organized record of all guest correspondence and work done.
REQUIREMENTS:
1. Must be available to work from the Greenwich, CT office 2-3 days a week starting as soon as possible and
ending tentative depending on applicants availability and/or school requirements.
2. Must be personable and have either experience or interest in Guest Services and working directly with guests
to help resolve their issues and/or answer their questions
3. Knowledge of Microsoft Word and Excel preferred
4. Possess a high level of attention to detail
5. Work reflects professional written and verbal communication and interpersonal skills
COMPENSATION:
In exchange for your work Townsquare Media Live Events will provide credits towards your college degree.
ABOUT US
Townsquare is a radio, digital media, entertainment and digital marketing solutions company principally focused on being the premier local advertising and marketing solutions platform in small and mid-sized markets across the U.S. Our assets include 320 radio stations and more than 330+ local websites in 67 U.S. markets, a digital marketing solutions company (Townsquare Interactive), a proprietary digital programmatic advertising platform (Townsquare Ignite) and approximately 200 live events with over one million attendees each year. Our brands include local media assets such as WYRK, KLAQ, K2 and NJ101.5; iconic regional and national events such as the Taste of Country Music Festival, WE Fest, Country Jam, the Boise Music Festival, the Red Dirt BBQ & Music Festival and Taste of Fort Collins; and leading tastemaker music and entertainment websites such as XXLmag.com, TasteofCountry.com and Loudwire.com.
TOWNSQUARE MEDIA INC. MAINTAINS A DRUG-FREE WORKPLACE AND IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. APPLICANTS MUST BE ELIGIBLE TO WORK IN THE U.S.