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Educational Support Coordinator
Pearson
Columbia, MD, United States
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Description
At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.
The LiveSpeech Educational Support Coordinator is responsible for supporting effective operational processes of the LiveSpeech program. This position hourly, works closely with the LiveSpeech leadership team to establish, execute and maintain program processes, ensuring the delivery of outstanding speech services and business outcomes. The LiveSpeech Educational Support Coordinator will be responsible for preparing regular and ad hoc reports for internal audiences with regard to program enrollment data and therapy participation data. The LiveSpeech Educational Support Coordinator will perform a variety of roles, including preparing dashboards and other reports, managing evaluation material inventory, processing student enrollment and withdrawals, and other responsibilities. This position is a 12 month, full-time position and reports to the Director of Speech Services.
Qualifications
• Bachelor’s degree required
• 2-3 years experience in business operations or administrative experience
• Knowledge of and experience in education, specifically virtual schooling is preferred
• Flexibility in schedule is required to meet seasonal goals and deadlines
• Technologically proficient (especially with Microsoft Office, Excel and Google Apps) and ability to learn and use new software
• Proven ability to analyze and interpret data
• Excellent verbal and written communication skills
• Customer focused approach
• Ability to work independently and meet deadlines
• Innovative and creative problem solver; proactive in exploring and creating more efficient processes
• Establish/manage project timelines and prioritize daily/weekly work, especially when “quick turnaround” or “crises” requests arise
• High degree of adaptability to shifting priorities
• Demonstrated ability to manage multiple projects simultaneously and thrive in a fast-paced environment
• Excellent attention to detail and strong time management and organizational skills