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Customer Service Representative
Canon
Burlington, NJ, United States
Job Details - this job has expired, please see similar jobs below
Overview
If you are goal oriented, have an interest in technology, and are an outgoing person who enjoys servicing customers, this may be the position for you! Canon Solutions America Customer Service Representatives II are responsible for answering inbound contract inclusive supply order and customer service calls, and processing Customer Service email requests.
Responsibilities
• Provides outstanding service to customers calling Canon Solutions America whether through the Contract Supply Line, Customer Service Line, or Meter Read lines.
• Respond to routine Contract Supply and Customer Service emails as needed.
• Follow through on any customer care tickets created by or assigned to you.
Qualifications
• Minimum HS or equivalent required
• AS degree or some college preferred
• Minimum of 2-4 years experience in customer service with accounting inance acumen
• Professional demeanor
• Strong verbal and written communication skills
• Proficient in MS Office
• Organized and able to multitask
• Demonstrate ability to problem solve and handle escalated situations
• Follows established work procedures on routine tasks, requires instruction on new assignments
Company Overview
About our Company - Canon Solutions America provides industry leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With the technology offerings of the Canon and Océ brands, Canon Solutions America helps companies of all sizes find ways to: improve sustainability, increase efficiency, and control costs in conjunction with high volume, continuous feed, digital and traditional printing, and document management solutions. A wholly owned subsidiary of Canon U.S.A., Inc., Canon Solutions America is headquartered in Melville, N.Y. and has sales and service locations across the U.S.
Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more.
We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans.
Posting Tags
#LI-AC2
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