This job has expired, please see additional jobs below
Manager, Business Relationship Management, TV Distribution
Sony Pictures
Culver City, CA, United States
Job Details - this job has expired, please see similar jobs below
Manager, Business Relationship Management, TV Distribution
The Business Relationship Manager (BRM) role requires a combination of having a strong technology background and business acumen in order to manage relationships between business and IT in day-to-day operations and delivery of IT services. The BRM partners with the business to understand the changing business needs and ensure that IT’s alignment to business objectives is achieved by working closely with the Divisional CIO’s and Regional CIO’s to translate business needs into IT demands and validating that the IT delivery meets the articulated needs. The BRM role may perform project management activities and must be well versed in project management disciplines and agile methodology. The BRM role requires an in-depth and cross functional understanding of core line of business processes and value-chain services.
Responsibilities:
• Primary liaison between IT and the business defining IT demand and delivering technology to enable and meet business strategy and support day-to-day operations
• Build relationship as a trusted business partner with key business executives and be focal point for delivery of IT services
• Owning approved business driven IT programs & projects and management of their respective business cases, ensuring that they deliver business value. Monitoring, and reviewing all project and program economics including costs, operational budgets, staffing requirements, resources, and risks.
• Identifying strategic application of IT and initiating investigation and development of innovative methods of exploiting IT assets, to the benefit of the business
• Initiating and facilitating open communication and discussion between stakeholders. Captures and disseminates technical and business information
• Leveraging the enterprise’s IT organization, infrastructure and technology capabilities to deliver business results
• Managing a team comprised of employees and service providers to drive and own the definition of business requirements
• Identifying and acquiring new IT services for the business and owning documentation of such for the IT Service Catalog
• Managing demand for applications work and prioritizing requests for application enhancements and new development across the business portfolio supported, working with the DCIO/RCIO to manage demand across the Line of Business or region
• Establishing and monitoring and the service levels as developed and agreed in association with ADM Service Delivery Managers and Sr. Application Leads
• Ensure that all demand from the business enters IT pipeline appropriately and reporting status on that demand back to business constituents
• Providing VIP support in conjunction with and on behalf of the Global Service Desk, acting as a point of escalation for incidents with high business impact
• Analyze/understand business challenges; map current business processes to the new system or service, determine interface requirements, and resolve any issues which may affect the business process
• Develop detailed functional requirements & testing scenarios that can be used to develop internal design specifications for systems or services
• Work with the technical analysts to ensure that the delivered system matches the functionality specified; ensure business satisfaction with IT services and products; understand and communicate user expectations
• Help train users in the functionality developed
• Assist the users in developing their user or business procedures
Key outputs include:
• Business cases as required to support demand from the business
• Greenlight documents
• Business insights enabled through IT
• Strategic and cyclical planning and budgeting for application set resource requirements
Requirements:
• Experience in the entertainment Industry
• Technology background
• Knowledge of Agile project and program management fundamentals
• Strong functional specifications documentation skills a must
• Evidence of business acumen to communicate effectively with business and IT in day-to-day operations and delivery of IT services
• Knowledge of cross functional understanding of core line of business processes and value chain services (i.e. Title & Rights, Sales, Marketing, Operations, Distribution, Finance) a plus
• Strong experience gathering requirements for complex, multi-phased business application development efforts, enhancements or projects
• Strong level of business process and data experience, along with knowledge of one or many Line of Business or Value Chain domains.
• Bachelor’s degree in a related field, Master’s Degree/MBA a plus
• Interest and ability to adapt to an agile way of working
*Sony Pictures Entertainment is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity, or other protected characteristics.
• Sony Pictures - CA - Culver City Area & Studios