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HR Business Partner
Yelp
New York, NY, United States
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Summary
Does the opportunity to be part of a hyper-growth organization and to work in a vibrant culture appeal to you? Yelp is seeking an experienced HR Business Partner who has supported multiple executives and their teams to help them manage their functions.
This role will primarily partner with our National Sales team. This is an exciting time to enable and strategically shape this critical team as they continue to expand and evolve. You will have frontline access to senior leaders and their teams to guide, partner, and support them on their journey. Spaces of work include talent strategy, performance management, career path design, learning and development, total rewards, diversity and inclusion, and change management… just to name more than a few. This is balanced with the day-to-day coaching and issue resolution that involve employees, managers, and executives. This role is based in our NYC office and will partner with business clients across the U.S.
The Right Person will:
• Drive people strategy while taking care of the basics
• Enjoy interacting at all layers of the organization
• Love solving people problems in practical, simple, and scalable ways
• Collaborate across teams to support their business clients
• Thrive in a hyper-growth, fast-paced, and highly collaborative environment
What we need:
• Team player. Works with others to support Yelp’s growth and to deliver multiple services to functional clients with a range of needs.
• Focused and disciplined. Strong organizational skills, great follow-through on tasks, and effective with juggling multiple competing priorities.
• Naturally curious. Always seeking to learn more and to improve/streamline processes and programs.
• Relationship builder. Self-aware, strong communicator who works with managers/leaders to establish credibility quickly. Strong consulting skills.
• Unboring. Enjoys having fun with other Yelpers; is flexible, resilient, and excited about Yelp’s continuing evolution.
• Motivated. Manages challenging issues to closure; helps managers build high-performing teams.
• Resilient. Handles the unexpected. Willing to help out wherever and whenever needed.
Responsibilities:
• Support National Sales leaders and report to head of east coast client-facing HR.
• Collaborate with Business Partner teams and clients to deliver people outcomes that address organizational and business priorities.
• Partner with your internal business clients to manage and improve key people-related business processes (compensation planning, quarterly conversations, performance management, talent management, manager training, development programs, etc.).
• Consult with leaders and managers on talent and organization issues and provide guidance and coaching as appropriate.
• Advise leaders and managers; work with them to manage and resolve performance and employee relations issues.
• Onboard/coach/guide new managers in a supportive manner.
• Understand Yelp’s business, values, and culture. Use our mission and principles to guide recommendations and decision-making.
• Conduct effective, thorough, and objective investigations as required.
• Analyze trends and metrics in partnership with colleagues to develop actions plans and policies.
Experience:
• A minimum of 5+ years of relevant HR experience in a client-facing role, operating in fast-paced, rapidly changing environment.
• Demonstrated understanding of HR Business Partner practices including organization design, talent strategy, performance management, change management, and executive relationship-building.
• Understanding of various employment laws and their impact on HR matters required.
• A track record of providing HR advice and solutions to senior leaders on employee and organizational issues.
• Demonstrated ability to partner within and outside of HR.
• Knowledge and experience supporting a sales organization; prior experience partnering with enterprise sales leaders preferred.
• Knowledge of Workday a plus.
• Demonstrated integrity via assertiveness, presence, and confidence. Strong influencing skills with managers and leaders; flexibility needed to be proactive in a fast-paced, ever-changing environment.
• Ability to make timely, effective, principle-based decisions.
• Strong written and verbal communication skills; articulate and persuasive communicator including strong presentation skills; analytical and problem-solving abilities.
• Bachelor’s degree in Human Resources or related area preferred.