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Field Service Supervisor
Canon
Paramus, NJ, United States
Job Details - this job has expired, please see similar jobs below
Overview
Canon Solutions America's Field Service Supervisors are responsible for managing a team that services and supports specific business system products and services.
Responsibilities
• Responsible for managing a team that services and supports specific business system products and services including: black & white and color printers and copiers, document management solutions and related software.
• Selects, hires, trains and develops current and new technical specialists.
• Addresses and resolves customer issues time effectively to achieve total customer satisfaction.
• Responsible for the warehousing process as it relates to inventory.
• Publish, distribute, train and enforce all current published standards.
Qualifications
Your qualifications must include the following:
• Bachelors Degree or equivalent experience
• A minimum of 7 years field service experience in office technology industry
• Strong communication skills including the desire to develop and lead a team
• excellent time management skills
• Hands on field technical experience with Canon products is necessary with a broad knowledge of products including digital and electromechanical technology
• Knowledge of Internet, Microsoft Office, Lotus Notes and Oracle is preferred
• Must hold a valid driver’s license
• Must be able to walk and lift