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Sportsman's Cafe Supervisor
Eldorado Resorts
Shreveport, LA, United States
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Property Overview
Eldorado Resort Casino Shreveport is timeless luxury and friendly, personal service right in the heart of downtown Shreveport, LA. With non-stop excitement and elegance, guests can experience a variety of world-class fine dining from four award-winning restaurants, one-of-a-kind memorabilia shopping in the Eldorado Gift Shop, and the hottest nightspots around with the area’s best LIVE entertainment. Eldorado Shreveport boasts over 400 luxury rooms and suites and 28,000 square feet of casino space housing over 1,500 slot machines and 50 table games. In addition, Eldorado Shreveport has over 1,000 of the best Team Members in the industry.
Responsibilities
JOB SUMMARY
Responsible for administration, operation, and direct supervision of the restaurant.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Ensures quality service is provided by all restaurant staff.
• Responds to guest comments and feedback in the outlet.
• Trains, coaches, directs and evaluates hourly staff.
• Inspects team members for cleanliness, uniforms, identifications etc.
• Assign stations and record attendance.
• Schedules, supervises and directs all restaurant staff.
• Ensure compliance to all rules, regulations and procedures.
• Speak to guests to ensure satisfaction with food and service.
• Ensures a safe working environment.
• Other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES & EDUCATION
• Strong verbal communication skills.
• Previous restaurant and supervisory experience preferred.
• High School diploma or GED equivalent preferred.
PHYSICAL DEMANDS & WORK ENVIRONMENT
• Ability to stand for long periods of time.
• Frequent walking.
• Work area is subject to variable temperatures.
• May be subject to smoking environment and moderate noise.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Company Overview
Eldorado Resorts is a leading casino entertainment company that owns and operates twenty-eight properties in thirteen states, including Colorado, Florida, Illinois, Indiana, Iowa, Louisiana, Mississippi, Missouri, Nevada, New Jersey, Ohio, Pennsylvania and West Virginia. In aggregate, Eldorado’s properties feature approximately 27,500 slot machines and VLTs and 800 table games, over 12,500 hotel rooms and nearly 20,000 of the best Team Members in the industry!
Founded in 1973 in Reno, Eldorado has been dedicated to providing exceptional guest service, a dynamic gaming product, award-winning dining, exciting entertainment and premier accommodations. Our extensive management experience and unwavering commitment to our team members, guests and shareholders have been the primary drivers of our strategic goals and success. We take pride in our reinvestment in our properties and the communities we support along with emphasizing our Family-Style approach in an effort to build loyalty among our team members and guests. We will continue to focus on the future growth and diversification of our company while maintaining our core values and striving for operational excellence.