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Account Supervisor
GREY
New York, NY, United States
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Description
Job Title: Account Supervisor, Activation
About Grey:
Grey has spent almost 100 years mastering the art of fame and perfecting the science of fortune. It's part of our culture, and it permeates every aspect of our work. From the Febreze social experiment, to CoverGirl Ellen DeGeneres to the Russian oligarch’s petite lap giraffe for DirecTV, among others, we’ve helped create pop culture sensations, and more than 90% of our clients reported positive sales growth — famous and effective. Since moving to award winning, LEED Gold-certified new offices in New York’s Flatiron District, Grey has grown dramatically, increasing our client list by 50% and more than doubling the number of employees, from 400 to more than 1,000. Our reputation for smart, nimble thinking behind our famously effective work continues to grow as well: Grey is the only agency to be named one of Fast Company’s “50 Most Innovative Companies in the World” two years in a row. Grey was recently named Adweek's 2013 Global Agency of the Year and Advertising Age's 2014 Agency of the Year. By every measure — growth from existing clients, new business success, a soaring creative reputation — Grey’s performance has never been better. At the heart of that success is the continued infusion of the industry’s top talent. We’re looking to continue both trends — best year, top talent — this year and beyond.
Job Description:
The Account Supervisor is the day-to-day lead on accounts, responsible for managing strategic development and flawless implementation of Client deliverables. The Account Supervisor is responsible for developing strong relationships with Clients, providing recommendations and proactively anticipating needs/issues in a timely manner. The Account Supervisor plays a key role in ensuring the growth of junior team members and acts as the point person to collaborate with multiple agency teams.
Key Responsibilities:
• Ensures that the services required by the Client s/he supervises are properly performed
• Maintains a current and deep knowledge of the client’s business in order to direct and contribute to their integrated marketing and advertising plans. Uses such knowledge to anticipate the need for strategic changes
• Understands the brand’s DNA; knows what drives brand affinity, engagement and purchase behavior
• Strong working knowledge of the integrated marketing disciplines
• Anticipates client needs, responding in a timely and efficient manner
• Lead client and account team calls/meetings
• Drive strategic, integrated thinking to foster creative solutions that leverage Activations to achieve brand objectives across all disciplines
• Facilitate positive integrated efforts with internal PR, account management, creative, planning, digital and production counterparts at Grey and outside partners
• Lead and coordinate brainstorms as briefs require
• Development of written materials, decks, timelines and status documents; management of junior team members to support in this as needed
• Oversee and take a leadership role in the management of activations, including events, experiential campaigns, talent deals, strategic partnerships and promotions
• Monitor internal status of jobs, timelines and billing and advise senior members of developments
• Manage junior team members
• Support and communicate proactively with AD on overall account status and in assessing workflow and help with time management
• Act as a direct line of support for constant communication with account team and client
• Give input on scope of work, budget and track team efficiencies for client needs
• Is concerned with the profitability of his/her business to the agency – is cost-conscious of account handling expenses and alert to opportunities for growth in other product assignments
• Network on behalf of clients and the agency
• Support in new business RFPs
• Contribute to overall Grey and Grey Activation & PR agency culture
• Partner with Planning to develop Award submissions
Required Skills:
• 5+ years of experience in Activation or comparable experience
• Excellent verbal and written communication skills
• Experience working in a number of verticals from business to lifestyle
• Big-picture strategic thinking
• Ability to leverage internal relationships to more effectively manage the creative development process
• Ability to handle difficult clients or client situations with professionalism and problem-solving tactics
• Excellent people/team building skills and the ability to work with a wide range of people
• Able to handle pressure well
• Strong knowledge of Digital and Social Media channels
• BA or equivalent degree
Grey Group is an equal opportunity employer.