This job has expired, please see additional jobs below
Operations Manager
Six Flags Entertainment Corporation
Eureka, MO, United States
Job Details - this job has expired, please see similar jobs below
Job Description
Role Summary:
This leadership position will drive results by overseeing the Ride Operations and Park Services teams. Provides leadership follow through, develops strong relationships and works as part of a team with all levels of leadership and team members. This position will contribute to strategic planning, fiscal management, team development and support of events and activities that further the objectives and goals of Six Flags St. Louis.
Duties and Responsibilities:
• Oversee all operational functions related to the safe and effective operation of Rides and Park Services.
• Responsible for affecting overall guest satisfaction by championing guest service programs and initiatives.
• Train and motivate teams to provide Friendly, Clean, Fast and Safe Service.
• Ensure Operations Team Members are trained and equipped to perform their job responsibilities.
• Assist with Department and Park-wide training sessions and scheduling as necessary.
• Ensure that proper staffing levels are maintained by recruiting, interviewing and retention programs.
• Development and maintenance of expense budgets and annual business plans for areas of responsibilities.
• Monitor and ensure compliance with all aspects of the Rides training and safety programs to include in-service training and ensures 100% compliance with all Six Flags Standard Operating Procedures.
• Interface with the Maintenance division to maximize safety and maximize the Guest ride experience.
• Responsible for maintaining a "Total Safety" culture for both Guests and Team Members.
• Service as Department Duty (Unit 205) and Park Duty Manager (Unit 10) as assigned.
• Willingness to cross train and assist with projects to meet the objectives of the Operations division.
Preferred Qualifications:
• 3+ years progressive leadership experience in Operations, theme park or similar operations.
• College degree in Business, Management and/or equivalent management experience.
• Demonstrated ability to lead team of varying technical, educational and generational backgrounds.
• Strong leadership and communication skills, both written and verbal.
• Experience preparing and managing budgets.
• Strong organizational skills, creative, outgoing, detail oriented, and self-motivator.
• Demonstrated ability to accomplish goals through motivation, delegation and effective follow-up.
• Computer literacy. Working knowledge of Microsoft applications and similar reporting tools.
• Strong experience training and presentation skills to develop large teams.
• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to stand and walk for long periods outdoors, in varied weather conditions.
• Must possess the mental and physical capacities necessary to perform the job duties.
• Must be capable of bending, squatting, kneeling and climbing heights in excess of 150 feet.
• Must be able to stand, sit, walk, lift up to 40 lbs.
• Ability to speak and hear clearly for conversation and acuity.
• Candidate must possess or be able to obtain a state vehicle driver's license.