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Senior Business Analyst, PMO
Viacom
New York, NY, United States
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Overview and Responsibilities
The Sr. Business Analyst, PMO Operations will be in a highly cross-functional, general analytic role where she/he is a contributor to identify strategic opportunities for the team through rigorous analysis and rapid execution of structured solutions. The role will be focused on driving change and governance through PMO metrics and tooling in order to support the PMO in achieving a higher maturity across Media & Technology Services. The role will interact with many roles across the organization from leadership to the team level to ensure the projects are satisfying their ROI and delivering to their identified objectives. The incumbent will also work in close coordination with the PMO strategy and governance lead on the toolsets to ensure that the data meets their needs.
Key Responsibilities
• Examine, report and communicate results of impact and initiatives to stakeholders in leadership and technology teams
• Collaborate with functional management teams and key business stakeholders to design, develop metrics that enable success and change within their departments
• Regularly review and evaluate opportunities to improve the project management best practices in order to achieve higher maturity in PPM
• Work with cross-functional teams to optimize processes that support our strategic initiatives and help to build capabilities that support an effortless customer experience
• Develop fact-based, data-driven measurements of business performance in collaboration with management
• Assisting in the labor capitalization process as well as all communication and reporting
• Analyze and support improvement in existing business processes, presenting data-driven recommendations to executive leadership
• Prepare technical reports by collecting, analyzing and summarizing information and trends
• Interpret, evaluate and interrelate data and develop integrated business analyses and projections for incorporation into strategic decision-making
• Support the development and launch of Viacom Six Sigma center of excellence
• Help enable the establishment of a project management community of practice to facilitate collaboration and best-practice sharing among project managers and key PMO stakeholders
• Improve systems by studying current practices; designing modifications
• Recommend controls by identifying problems; writing improved procedures
• Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports
• Understand and communicate the financial and operational impact of any changes
• Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement
Basic Qualifications
• 5+ years of experience demonstrating project management and driving results in process improvement capacity or equivalent
• Experience working with JIRA/Workfront/Confluence
• Strong analytical background operating with large data sets to identify trends and actionable insights
• 3+ years experience using process improvement/Lean methodologies
• Excellent communication skills, collaborating with cross-functional team
• Entrepreneurial spirit or prior experience in a high performance, fast-paced industry
• Excellent analytical, strategic conceptual thinking, strategic planning and execution skills
• Strong business acumen, including industry, domain-specific knowledge of the enterprise and its business units
Additional Qualifications
• Bachelor’s degree in discipline such as: engineering, technology, or business discipline preferred
• Proficiency in Excel & Tableau required, or other data processing and analytics tools preferred
• Understanding of Lean, Six Sigma Black Belt or Master Black Belt preferred