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Banquets Captain
Eldorado Resorts
Westlake, LA, United States
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Property Overview
Isle of Capri Casino® Hotel in Lake Charles, LA is dedicated to providing guests with an exceptional gaming and entertainment experience. The property features over 26,000 square feet of gaming space with more than 1,150 slot machines, 36 table games, 13 poker tables, 3 restaurants and 490 hotel rooms. The Lake Charles property employs over 700 Team Members. You can find out more about us at www.islelakecharles.com and follow us on Facebook, Twitter and Instagram.
Responsibilities
JOB SUMMARY
Responsible for coordination of Banquet activities, operations and events.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
• Coordinates the activities of banquet staff engaged in providing courteous and rapid service.
• Plans details for banquets, receptions, and other social functions and executes details for banquets.
• Directs setting up of tables and decorations.
• Completes all reports required by management.
• Demonstrates strong communication skills, both verbal and written.
• Responds to guest complaints and resolves problems.
• Operates POS or cash register systems.
• Other duties as assigned.
KNOWLEDGE, SKILLS, & ABILITIES
• Knowledge of catering and food service.
• Knowledge of mixology and the laws governing the service of alcohol.
• Knowledge of sanitation laws, health regulations, and applicable OSHA regulations.
• Ability to perform assigned duties under frequent time pressures in an interruptive environment.
• Public relations and customer service skills.
• High school diploma or GED equivalent preferred.
• 2+ years of experience in catering or other high-volume food service positon preferred.
• Ability to obtain and maintain a valid state gaming license.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
• Able to stand and walk for long periods of time.
• Frequent pushing, pulling, bending, twisting and lifting.
• Work environment may include smoke and variable temperature, lighting and noise levels.
Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Company Overview
Eldorado Resorts is a leading casino entertainment company that owns and operates twenty-eight properties in thirteen states, including Colorado, Florida, Illinois, Indiana, Iowa, Louisiana, Mississippi, Missouri, Nevada, New Jersey, Ohio, Pennsylvania and West Virginia. In aggregate, Eldorado’s properties feature approximately 27,500 slot machines and VLTs and 800 table games, over 12,500 hotel rooms and nearly 20,000 of the best Team Members in the industry!
Founded in 1973 in Reno, Eldorado has been dedicated to providing exceptional guest service, a dynamic gaming product, award-winning dining, exciting entertainment and premier accommodations. Our extensive management experience and unwavering commitment to our team members, guests and shareholders have been the primary drivers of our strategic goals and success. We take pride in our reinvestment in our properties and the communities we support along with emphasizing our Family-Style approach in an effort to build loyalty among our team members and guests. We will continue to focus on the future growth and diversification of our company while maintaining our core values and striving for operational excellence.