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Showroom Ticket Agents
Eldorado Resorts
Reno, NV, United States
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Property Overview
Eldorado Resorts, Inc. presents a one of a kind, unified and distinguished resort experience with THE ROW—a newly branded destination in the heart of Reno, uniting the Eldorado Resort Casino, Circus Circus Reno and Silver Legacy Resort Casino. Stretching across six contiguous city blocks, THE ROW encompasses 25 restaurants, 22 bars and lounges, 11 nightspots, over 4,000 luxury rooms and suites and 227,000 square feet of casino space with 3,000 slot machines and 125 table games. This fall, THE ROW will open The Spa at Silver Legacy, a 21,000 square foot spa offering guests the largest relaxation, beauty, fitness and retail treatment facility in northern Nevada. In addition, we have over 4,100 of the best Team Members in the industry.
Responsibilities
JOB SUMMARY
Sell tickets to events through the use of Ticketmaster and AS400. To make sure all guests have a positive experience attending our events.
ESSENTIAL DUTIES AND RESPONSIBILITIES (Includes, but is not limited to the following.)
• To sell show/dinner tickets, print reservations and assist supervisor in loading shows
• To make sure all problems are solved in a quick and professional manner
• To ensure the safety of all guests
• To assist in the direction of guests to various locations and aid casino personnel with VIP guests
• To deal with challenging situations
KNOWLEDGE, SKILLS & ABILITIES
• Must have the ability to provide our guests with excellent customer service, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests.
• Must possess computer knowledge, ticketing knowledge and good English communication skills.
• Must have the ability to deal with customers on a daily basis.
• Must be presentable.
• Must be self-motivated.
• Must be able to handle money.
• Must have good phone skills.
• Must have a permit to work in the United States.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Company Overview
Eldorado Resorts is a leading casino entertainment company that owns and operates twenty-one properties in eleven states, including Colorado, Florida, Illinois, Iowa, Louisiana, Mississippi, Missouri, Nevada, Ohio, Pennsylvania and West Virginia. In aggregate, Eldorado’s properties feature approximately 22,000 slot machines and VLTs, 640 table games, over 7,000 hotel rooms and nearly 14,000 of the best Team Members in the industry. On April 16, 2018, the Company announced that it entered into an acquisition agreement for Tropicana Entertainment Inc. with the transaction expected to close in the 2018 fourth quarter.
Founded in 1973 in Reno, Eldorado has been dedicated to providing exceptional guest service, a dynamic gaming product, award-winning dining, exciting entertainment and premier accommodations. Our extensive management experience and unwavering commitment to our team members, guests and shareholders have been the primary drivers of our strategic goals and success. We take pride in our reinvestment in our properties and the communities we support along with emphasizing our Family-Style approach in an effort to build loyalty among our team members and guests. We will continue to focus on the future growth and diversification of our company while maintaining our core values and striving for operational excellence.