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Food & Beverage Supervisor / Beverage Supervisor
Eldorado Resorts
Black Hawk, CO, United States
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Property Overview
Isle Casino Hotel® Black Hawk is an over 40,000 square foot, one level gaming complex located in Black Hawk, CO. The casino features over 1,000 slot machines, including your favorite video, reel, keno and video poker machines, live poker and 24 table games such as Blackjack, Let-it-Ride-Poker, Three Card Poker, Bonus 6 Poker, Craps and Roulette. The hotel features 238 hotel rooms comprised of mini-suites with jetted tubs, standard rooms, two 640 square foot meeting rooms, multiple food and beverage venues and a 1,100 space covered parking garage.
Lady Luck Casino® Black Hawk is located diagonally across the street from the Isle Casino Hotel Black Hawk, to which it is connected by a climate controlled skywalk. Gaming is available on two levels with over 400 slot machines and 11 table games such as Blackjack, Craps, Three Card Poker and Roulette. Lady Luck Casino also has a hotel with 164 rooms and features Otis & Henry's Restaurant featuring homemade classics. With close to 700 of the best team members in Colorado proudly serving our guests, Isle Casino Hotel and Lady Luck Casino Black Hawk are the ultimate destination!
Responsibilities
JOB SUMMARY
The Beverage Server is responsible for serving in an excellent and timely manner and to assure quality guest experiences. To ensure the excellent serving of patrons in a timely manner and to assure quality guest service and a favorable gaming experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Responsible to take orders from patrons and return these orders in a timely manner.
• Keep area in a clean and orderly manner.
• Responsible to have knowledge of patron limitations and company policy and procedure regarding limitations.
• Ensure the safety and security of employees and customers.
• Other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES
• Knowledge of all bar equipment, Easy Bar System, and use of POS system.
• Able to handle situations that may arise due to intoxication.
• Ability to communicate with all departments and fellow employees.
• Knowledge of sanitation and health department regulations for safe handling of alcohol
• A high school diploma or GED equivalent is preferred.
• Six months experience in cocktail serving preferred.
• Able to obtain a state gaming license and TIPS Training.
PHYSICAL DEMANDS & WORK ENVIRONMENT
• Stand, sit, or walk for an extended period of time or for an entire work shift. 85% walking/standing, 15% bending/lifting.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance.
• Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.
• Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Company Overview
Eldorado Resorts is a leading casino entertainment company that owns and operates twenty-one properties in eleven states, including Colorado, Florida, Illinois, Iowa, Louisiana, Mississippi, Missouri, Nevada, Ohio, Pennsylvania and West Virginia. In aggregate, Eldorado’s properties feature approximately 22,000 slot machines and VLTs, 640 table games, over 7,000 hotel rooms and nearly 14,000 of the best Team Members in the industry. On April 16, 2018, the Company announced that it entered into an acquisition agreement for Tropicana Entertainment Inc. with the transaction expected to close in the 2018 fourth quarter.
Founded in 1973 in Reno, Eldorado has been dedicated to providing exceptional guest service, a dynamic gaming product, award-winning dining, exciting entertainment and premier accommodations. Our extensive management experience and unwavering commitment to our team members, guests and shareholders have been the primary drivers of our strategic goals and success. We take pride in our reinvestment in our properties and the communities we support along with emphasizing our Family-Style approach in an effort to build loyalty among our team members and guests. We will continue to focus on the future growth and diversification of our company while maintaining our core values and striving for operational excellence.