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Digital Training-Manager Ad Sales Ops
Discovery Communications
New York, NY, United States
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Position Summary
The Digital Training Manager, Ad Sales Operations & Development will work with the VP of Ad Sales Operations & Development along with the Director of Pricing & Planning (Digital) on training and managing day-to-day workflow of the Discovery Digital Account Specialist, Sales Planners and Sales Assistants. The purpose of this role is to provide substantial leadership support to ensure that the company’s Account Specialists, Sales Planners and Sales Assistants are hired, trained, and supported in the most effective manner to support the Ad Sales department’s business and career growth. This role will work across the Discovery portfolio supporting the following networks: HGTV, ID, Animal Planet, DIY Network, Food Network, TLC, OWN, Cooking Channel, Discovery Channel, Travel Channel, Science & Motor Trend Network.
Responsibilities
1. Train (in all job-related systems) and support effective onboarding of all Sales Assistants and Sales Planners across all regions
2. Lead Digital Freewheel and Stewardship refresher sessions on a quarterly basis with all regions
3. Manage daily responsibilities and workload of Sales Planners and Sales Assistants as needed in close partnership with the Director of Pricing & Planning
4. Manage desk transition meetings with Account Executives
5. Help lead Digital Stewardship calls and follow up on action items
1. Partner with IT as a business user expert for all Ad Sales systems enhancements
2. Managing user acceptance testing and sign offs for Digital for system updates
3. Work with Pricing & Planning to improve core processes and workflow templates
Requirements
• Bachelor’s Degree in a related field
• 5-7 years of experience in an Ad Sales environment
• Possess ability to develop workflow systems and create team efficiencies
• Must be a strategic thinker
• Ability to remain highly organized and prioritize tasks effectively to meet needs of a business
• Ability to work collaboratively and build trust across all levels of an organization
• Ability to work with ad sales management and develop partnerships with, Comm Ops, Marketing, Account Management, and other Ad Sales constituent groups to work towards common goals
• Must have the legal right to work in the United States
• Traveling is required: 30% of the time